Based in Chelmsford, Essex and Central London - Johnson Technical Systems have been specialising in providing every aspect of outsourced IT Support for small and medium enterprises since 2004. Our USP is to deliver a competent yet friendly approach to managing your businesses IT by fulfilling the roll as an in-house IT Department. Our proactive team work in tandem with an industry leading monitoring system / CRM which keeps a constant overview of supported Servers, Desktops and Networking equipment, responding promptly when an issue arises. Within our all-encompassing support agreement, we include one to one consultancy, meaning our client relations team are always available to discuss the integration of new technologies. As a Managed Services provider Johnson Technical Systems also offers an in-depth range of Cloud Services which can be used within any size of business, these powerful solutions help maximise efficiency within a modern-day workplace: • Microsoft Office 365 • Microsoft Azure • Centralised Cloud File Storage • Mail Protection • Security Services: Anti-Virus, Web Monitoring etc. • Cloud Backup Many of our competitors tend to tie their customer up into lengthy contracts which are difficult to negotiate however we adopt a different attitude, offering flexible agreements with short notice periods. Our all-encompassing IT Support product includes: • Unlimited onsite and remote support • Intelligent 24/7 proactive monitoring • Certified technicians • Governed SLA's ensuring prompt responses / fixes • Communication with third party vendors • Annual / bi-annual Network Report Meetings • Access to our procurement team for Software and Hardware orders Our philosophy has always been about establishing personal long-term relationships with our ever-increasing client portfolio, for the past 14 years this is something which we continue to pride ourselves on by providing a 5 Star customer service. Make IT our business, so you can run yours.
