International Council for Helplines (formerly CONTACT USA) is a helpline membership organization with a mission to inspire, educate, and accredit helpline programs which offer support to individuals in crisis and emotional distress. Our vision is that anyone at any time has access to thriving, effective emotional support. We promote unconditional regard for acceptance of all people. We have been accrediting helpline organizations for over 50 years, and as an accrediting body, we are solely dedicated to establishing helpline best practice standards.
