Integrated Agro-Allied Contact Center works with organizations of all sizes to create extraordinary and trustworthy customer experiences that build deeper brand loyalty and relationships that last. As a partner to NICE - inContact CXone, the industry’s most complete cloud customer experience platform, we enable an exceptional Business, Agent and Customer experience—every time and on every channel towards maximum achievable Revenue and Efficiency at minimum Risk. When more than 800 million people in the world are hungry and food insecure, while smallholder farmers provide 80% of the food consumed in large parts of the developing world, but face volatile commodity markets that have devastating effects on employee satisfactory livelihood, customer experience, and business there is, therefore, the need to establish an "Integrated Agro-Allied Contact Center" that will help to balance the experiences of both growers and consumers as well as the competing allied organizations. The advancement of technology, artificial intelligence, and analytics will be used to optimize the farmers/employee contact center workforce and the marketing networks towards maximum food shelf-life, security, employee/customer experience, and returns on investments, while minimizing poverty, risk, and failures of agricultural equipment.
