Idixit is specialised in responding to online reviews on behalf of customers. We serve >1000 customers across Europe, have a 99.9% retention rate and a very high customer satisfaction. We also provide 24/7 content moderation and community management services for websites, forums and social network pages. With offices in Paris, Barcelona and Ghent and an experienced team , Idixit covers all major European and World Languages (70+) has over 25 years experience in protecting users and brands online. Idixit works with brands and multinationals in the following domains: hotel and tourism, health, food, insurance, e-commerce, entertainment, electronics, mass consumption, energy, industry, media, perfumes and cosmetics, telecommunications, textiles, transport. References include: Holiday Inn, Sony, GSK, Evian, Disney, Kinder, MTV, Lancaster, Olympus, Michelin, Paul Smith, Wonderbra, Coca Cola and many more. Idixit’s strategy for understanding and dealing with content focuses on a number of key areas: ● Quality human resources: ● Education, experience and professionalism ● Understanding of cultural sensitivities and context ● Specific training about the client, the product and the market ● Custom technology ● Efficiency ● Reactivity ● Traceability
