IAT SmartDial® has a long legacy of pioneering new, more efficient technology to improve outbound contacting productivity. Founded in 1986, IAT spent 27 years focused on the development of compliance capable dialing tools for the ARM Industry. Each SmartDial Solution—on-premise, cloud-based, or hybrid—is built on our fine-tuned predictive dialing algorithm with seamless inbound/outbound blending and IVR Messaging capabilities. Acquired by Enghouse Interactive in 2013, IAT’s outbound dialing expertise is now more readily available to businesses throughout the contact center space. Our Research & Development team continues to add new features that meet both industry standards and the needs of the end user. To learn more about how IAT’s true predictive dialing technology can benefit your company, contact your regional representative today.
