Overview

Survival Skills for Nursing Professionals is a seminar designed to provide Managers, Directors and Chief Nurse Executives with the ability to do three things: First to use leadership skills in a way that allows you to have influence with staff and increase productivity. Second to use that influence to raise patient/provider satisfaction scores and the clinical bar in a department, hospital or clinic in both union and nonunion settings. Third to demonstrate that effective communication and customer service skills create positive perceptions of clinical care and increase patient volumes. The seminar translates theory into practice and provides a leadership toolkit that every manager or leader will find essential to their success. These principles have been tested in 70 bed facilities and in 750 bed facilities and have always delivered great results. Every leader must face the challenge of fewer and fewer healthcare dollars to go around each year. The shift from fee for service to pay for performance (Obama Care) has made competing for those dollars a must if hospitals are to survive. Healthcare systems across the country are looking for leaders who can give them a competitive advantage. These “Survival skills” will give you that competitive edge both when looking for a job and when preparing for your next promotion.