Here at Grizzly, our focus is to take the pressure off of post-install services and warranty claims for your company. This allows your install team to focus on new installs, thus reducing lead times. As a result, your company will have a leading advantage in building new customers and relationships for future sales. During the production of the parts or labor, mistakes can happen. Customers will talk about how your company handled the error longer than the mistake itself. How will your company stand behind its product and complete the post-sale service or warranty claim? The difference can be a referring customer vs. a problematic one. Grizzly designed a three-phase program of Products, Training, and Service to help relieve your most considerable revenue demands. The service department focuses on post-install service and warranty claims. If we stopped there, you would have to rely on us permanently; our goal is to have you running as close to net-zero as possible for claims. We have incorporated our training program to get you there. Installers will produce higher quality and faster completion rates than your competitors through training courses and hands-on learning. We understand and know that higher quality installs reduce the amount of post-install services, thus increasing profits. The third part is our products. We are familiar with the feeling of having a job scheduled that requires 2-3 helpers and not having your helpers show up. Rescheduling an appointment is costly and can be frustrating for your customer. Grizzly is proud to present its product line of ThePowerHoists and TheCarts. A two-person team can easily handle units up to 440lbs installed on the 3rd floor with these tools. As a result, installs and repairs become more manageable and safer.
