Overview

FRWRD is a management consultancy in the field of Human Experience: we put people at the center and connect the customer and employee experience. Human Experience is driven by Human Centricity, the idea that people are much more than statistics or data. They are driven by the emotions, needs and relationships they experience with brands or services. FRWRD helps companies to change their perspective in order to think and understand questions holistically. FRWRD's range of services focuses on the areas of: - Brand and Marketing incl. Customer Insights - Customer and Consumer Centricity and Experience - Employer Branding and Experience - Community Building and Management - Strategy and Business Development - Human Centric Organization and Organizational Development - Management Consulting and Coaching - Project and Program Management