Overview

A familiarisation video is a detailed virtual tour of a venue or public space that focuses on the overall environment, facilities and accessibility. The idea is to help people to prepare and familiarise themselves before visiting somewhere new or unfamiliar. Different environments can trigger unwanted thoughts and behaviours for different people. so, the opportunity to view these environments before a visit can help to desensitize to the surroundings, assessing what barriers need to be overcome, reducing anxiety, preventing embarrassment, disappointment and limiting distress.