The mission of Expivia Interaction Marketing Group Inc. is to build strong and long term customer relationships for our clients while being an evangelist for their brand. We like to say we are a 21st century contact center on Steroids! Expivia will enable customers of our clients to utilize a variety of options in communicating with them. These include voice, chat, social network channels, text/apps messaging, video calls, web portals, web RTC and even a natural speech IVR. While certain communication techniques have been enabled in the past, we will now provide callers with the ability to automatically choose their form of communication on any and all calls. Expivia is also a member of both the NICE CXone Executive Advisory Board and the CXone Advisory Board. Both boards consist of a select group of NICE Cxone customers selected to join as trusted advisors to help NICE Cxone validate ideas for new products and features and plans for future innovations. Expivia Interaction Marketing Group 2840 West 21st Street Erie, Pa 16506 814-868-5500 814-397-8354
