Energy and Water Ombudsman (Victoria) (EWOV)
Consumer ServicesView the employees at
Energy and Water Ombudsman (Victoria) (EWOV)-
Javla F. Member Liaison Officer at Energy and Water Ombudsman (Victoria) (EWOV)
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Melbourne, Victoria, Australia
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Rising Star
Mandy Wilkins Improvement specialist- Creating alternate ways to proceed-
Melbourne, Victoria, Australia
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Rising Star
Margaret De Battista Intake Oficer at Energy and Water Ombudsman (Victoria)-
Greater Melbourne Area
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Rising Star
Catherine Wolthuizen Ombudsman and Chief Executive, Energy and Water Ombudsman Victoria-
Melbourne, Victoria, Australia
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Top 10%
Overview
Fair, Free, Impartial, Independent. EWOV investigates and resolves disputes between Victorian consumers and their energy and water companies, fairly and impartially. Opened in 1996 as Australia’s first electricity Ombudsman, EWOV is an external dispute resolution scheme operating independently on an industry-based Ombudsman model. EWOV is not a customer or industry advocate. It is not a government body or an industry regulator. It is a free service for Victorian energy and water customers. With almost two decades and over 550,000 cases handled, EWOV's experience and understanding of the energy and water industries is extensive and embedded in its processes.
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