Overview

At Enghouse Interactive, we focus on delivering technology and expertise that maximises the value of every customer interaction. To that end, we develop a comprehensive portfolio of customer interaction management solutions which are scalable in deployment, size, complexity and integration, offering choice and flexibility, whatever the business type or budget size. Our integrated suite of solutions includes multi-channel contact centre, self-service, attendant operator consoles, call billing and reporting and workforce optimisation. This wide portfolio places us in the unique position to offer customers and partners a complete, fully featured solution from a single vendor. These solutions support the full range of deployment methods from premise-based, through to private, public or community cloud and even hybrid requirements.