At Datam we are business transformation specialists. Datam works with large organisations to optimise the exchange of information with their customers and suppliers. Datam, formerly the Datamail Group, was founded in 1988 and today employs 914 people. Our Promise We constantly work on continuous improvement in service delivery – and the true measure is the experience of our clients as told by them. Datam’s Voice of the Customer programme puts us in the picture and our clients in the driver’s seat. At its centre is a client experience rating tool that produces a Net Promoter Score indicating our performance. If we don’t consistently score above 8/10 you’ll hear from us. What We provide clients with services, software and outsourcing solutions. But first, we listen, understanding client challenges, performance and efficiency goals, and business aspirations. We call this the Datam conversation. Business problems come in many shapes and sizes. Often they are complex and non-linear. Mostly, we help clients solve problems related to sales and marketing, operations and finance, and customer services. Our involvement could be as narrow as process refinement, or as big as business reinvention. The common thread is transformation.
