π Mission: To help business owners leverage their technology to move their business forward. π For over 3 decades we have been the premier managed IT support provider to small and mid-sized businesses in Southeast Michigan. π Here's why so many businesses depend on us. 1. Systems and Processes - Quality systems and processes are required to consistently produce world-class customer support. According to an independent benchmarking company, Service Leadership, Cygnus Systems is in the top 5% of IT support providers in the U.S. for operational maturity. 2. Long-standing member of the community - We are an established company with a track record of successfully helping businesses in SE Michigan. 3. Keeping IT Real - We take a humanistic approach to business we call Keeping IT Real. That is a value that we use when hiring people and implementing processes. We understand that at the end of the day, technology needs to serve the person. This helps us provide support in a manner that works for you and your employees. 4. Commitment to protecting your data - Cygnus takes the protection of your data and network seriously. We have a standardized cyber security stack that is specifically designed for companies with 10-100 employees. All our employees are trained on that security stack which helps us to drive our meantime to resolution down. 5. No outsourced help desk - Our Help Desk is exclusively staffed by Cygnus employees who are all U.S.-based. We have several support plans to choose from. Visit our website, www.CygnusSystems.com, or call us at 248.557.4600 to learn more about us.
