Connect Call Honduras, provides complete Inbound, Outbound, Electronic and Business Process Outsourcing (BPO) call center services. We offer customized solutions for your business needing a call center and answering service. You can use our services to extend your reach into new markets, have stronger customer support and even retain your existing customers. By outsourcing to us, your business will benefit by minimizing staffing and overhead costs. Our services fall in the 4 basic categories: Inbound Call Center Services – We TAKE the calls for you. Outbound Call Center Services – We MAKE the calls for you. Automated (Electronic) Call Center Services – We AUTOMATE processes for you. Business Process Outsourcing (BPO) Call Center Services – You DELEGATE the business process to us. Simple Rental Solutions' Services: Inbound Services – We TAKE the Calls for You Inbound services focuses on taking the incoming phone calls to your business and/or organization. Many inbound services include: telephone answering, order processing, dispatch and help desk services. Outbound Services – We MAKE the Calls for You Outbound services focuses on making the outgoing phone calls for your business and/or organization. Many outbound services include: telesales, telemarketing and market research. Automated (Electronic) Services – We AUTOMATE Processes for You Electronic call center services are about automating processes for your business or organization. Examples include: interactive voice response (IVR), voicemail and dealer locator. Business Process Outsourcing (BPO) Services – You DELEGATE the Business Process to Us BPO call center services are when you delegate the entire business process to us. Any inbound, outbound or electronic service can be entirely outsourced. However, examples of commonly outsourced services include: fulfillment, email management and faxing.
