Overview

Community Advice Antrim & Newtownabbey (formerly known as Citizens Advice) has been meeting the needs of our community by providing free, independent and quality advice to local people since 1966. Our team has over 220 years experience in delivering advice and challenging policies on a wide range of issues. CAAN was established by the community to serve the community; we pride ourselves in Putting People First. Community Advice Antrim & Newtownabbey provides advice that is free, independent, confidential and impartial to everyone on their rights and responsibilities. We act with integrity and compassion, and engage and inspire each other, enabling positive outcomes for the people who use our services. We value diversity, promote equality and challenge discrimination. Our service aims to provide the advice people need for the problems they face, and to improve policies and practices that affect peoples’ lives