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Clientscape

Technology, Information and Internet

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Clientscape

Overview

The ultimate omnichannel customer experience platform. With Clientscape view all your customer's messages, online interactions, posts, and comments in ONE Universal Inbox as they happen. Whether the interactions happen through WhatsApp, Facebook, Instagram, Twitter, email, or any other social media site, your team will receive everything in real time. Through live chat support, you will be able to assist your customers while they shop online. Clientscape is to customer support what Google maps is to millennials, we make the process faster, easier, and more efficient. Clientscape is the needle to your customer behavior compass. Clientscape presents all the insights you need in a visually attractive and interpretable manner. Gain valuable insights on how your customers are responding to your products online, their complaints, their reviews, and how satisfied they are with your customer support. Integrate with your existing CRM or explore our own built-in capabilities. Define customer behavior patterns, establish customer communication trends and identify the sentiment of your customers with Clientscape’s analytical tool. Stay on top of it all!