I'm a business growth strategist, delivering intelligent solutions connecting brands with their customers. KNOW AN AUDIENCE. GROW AN AUDIENCE. IMPROVE CONVERSIONS. VALIDATE IDEAS. My mission is to strengthen human connection and empathy within communities by influencing a better understanding of human behaviour and making it a central focus for building products, services and communications. How I can help... Connect your business with the right customers and deliver them an exceptional experience before, during and after transacting with you. Every touchpoint your customers have with your brand matters and is an opportunity for you to influence it for the better. If you understand your target audience, you’ll know how to provide an experience that makes them happy. You’ll then have the best chance of success with an audience that brings business results. This discipline is called ‘CX’ (Customer Experience), but I also refer to it as ‘good business’
