On May 6th, 2014 Center Partners was acquired by Qualfon, a global business process outsourcing (BPO) and call center service provider. Center Partners will now operate as an integrated part of Qualfon and take on the Qualfon brand. Qualfon now offers: • A balanced global footprint of on-shore (30%), near-shore (20%) and off-shore (50%) outsourcing locations • Deep Expertise in Sales, Care, Technical Support, and Back-Office Processing Services • Combined Experience across Multiple Industries • An Expanded Portfolio of Top Tier Clients ABOUT QUALFON Qualfon has a strong track record of customer service and back-office processing growth with experienced business processing outsourcing (BPO) leadership. We have been serving our BPO clients since our founding in 1995, and today, we are 11,000 employees serving an international base of clients. Qualfon operates in the Philippines, Guyana, Mexico, the United States, and China. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people and, in return, they take better care of you and your customers. Qualfon’s employee retention is twice the industry average, which creates a people-driven value chain: Our employees stay longer, providing you a higher quality service at a lower price.
