Call Simulator™ is a fully immersive scenario-based training platform powered by conversational and generative-AI. It is designed to be used with call center software, making it the first training platform for honing active listening, communication, and software skills simultaneously. First developed to train 911 emergency dispatchers, Call Simulator is now available for any call center seeking to decrease the time proficiency; increase customer satisfaction; and provide a safe an immersive learning experience from anywhere and at anytime.
