Overview

We are the first on-line Video & Radio show specifically about Call Centers ,Contact centers & Bpo outsourcing . #1 HUB for call-center services - discussions & questions we also offer training courses & workshops , interviews &Events with leaders of the industry in Egypt & Internationally sharing Ideas and Insights to Create an Outrageously Cool productive Culture ALL IN ONE PLACE Bringing Excellence to the Contact Centers. Join & Build a great community --------------------------------------- *Hosted by : Ahmed Elshaer ----------------------------------------- A 12 year experienced Entrepreneur, Marketing Coach, Speaker Who operated & worked for more than 25 different Mid to large scale contact center & startup projects . A Computer science Graduate & real enthusiast for Startups, Crypto ,,VR ,3D Printing, green technology & Digitization . A former 5 year Basketball Professional player in ( Elshams Club ) Lived in ( Egypt ,USA ,Oman ) and loves Travelling * Industries served : [ Mortgage & Finance , Investments ,credit & collection, Radio & tv ,Online marketing & advertising , Mobile &web development ,Hotel booking & Travel , Medial & Healthcare , Solar & Energy , Auto , Data & AI , E-COMMERCE & AFFILIATES, & MORE ] Discussed ------------------------------- Latest Jobs -Training- Insights Tips- outsourcing opportunities : -------------------------------------- Employee Engagement and Retention Trends Inbound Sales outbound sales Accelerate your Sales Cycle Impact of Technology on Contact & call Center Performance IVR - Call Flow and Design Agent Performance and Quality Training ------------------------------ A useful Hub & Community for all -Job search -Call center jobs -Jobs from home -Outsourcing jobs -Customer service jobs -Telemarketing jobs -Sales jobs -Fresh graduate jobs -Management jobs -Customer service jobs -Call center training -Call center trainers -Call center IT -Call center quality assurance -Call center coach