BYC AQUA Solutions
Outsourcing and Offshoring ConsultingView the employees at
BYC AQUA Solutions-
Portia Podile Quality assessor at BYC AQUA Solutions
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City of Cape Town, Western Cape, South Africa
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Rising Star
Bernice Kruger Cost and Management Accountant-
City of Cape Town, Western Cape, South Africa
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Rising Star
Nicole Van Pareen quality evaluator at BYC AQUA Solutions-
Cape Town Area, South Africa
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Rising Star
Trudy Swartz Payroll Administrator-
City of Cape Town, Western Cape, South Africa
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Rising Star
Samantha Arendse Call Allocation & Workflow Management at BYC AQUA Solutions-
Cape Town, Western Cape, South Africa
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Rising Star
Overview
Operating for over a decade we assist our clients around the world by ensuring their customer delivery meets all needs and brand alignment. We do this by providing cost effective outsourced QA services as well as Automated QA solutions coupled with a full suite of reports. Our QA results automatically pull into an on-line coaching tool improving information flow within your call centre, increasing efficiencies and removal of any 'grey areas' for customer delivery improvement. With a proven business model, we help companies have complete objectivity in their customer delivery measurement together with provision of value by using our decades of call centre expertise to improve your internal call centres. For more information, visit www.byc-aqua.com or email: zuhdi.abdullah@byc-aqua.com or natasha.anthony@byc-aqua.com
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