At BESPOQE we are daily committed to the creation of luxury tailor-made journeys through longstanding relationships with artisans, food producers, winemakers, and craftsmen that allow travelers to experience Italy in a local, authentic way. Over the years, we’ve chosen to be and remain small, because our business model is customer service driven, carefully curating itineraries with high attention to details, devoting time and care to each request. We carefully listen to clients’ needs and expectations. We “read” people and interact with them until we understand what they are looking for. And then we work alongside them to find it. Our small team of highly trained professionals is always available during their holiday, offering 24/7 assistance with extreme flexibility, even rescheduling part of the trip in real time if necessary, so that clients don't miss a single moment or experience of their beautiful vacation. Our characteristic is to be extremely flexible, punctual, accurate and able to provide personalized information and answers. We work in a thoughtful, respectful, and responsive manner. We pamper our travelers in each moment of their journey, with gifts, surprises, amenities. Our clients are wealthy people, mature-aged, curious individuals who seek a reliable partner on the ground, with local knowledge, a discreet presence behind-the-scenes, who double check every detail, resulting in a smooth holiday without hitches. In the end, luxury is more than 5-star hotels and first-class tickets. It’s something intangible that nevertheless makes the difference: human relationships, time management, expertise, and personalized advice. An understated luxury, for discerning travelers.
