Overview

Beegol is a Machine Learning based platform to monitor and improve the Quality of Experience of broadband and wifi customers. Low Quality of Experience due to outages and service degradation is one of the main drivers of customer churn. Beegol real time detection tools allows operators to identify and react to problems even before customers notice there is an issue, substantially increasing QoE. Beegol allows you to detect issues even before the customer notices them, optimizes correction actions and reduces network costs. Telecom operators have significant costs dealing with customer care complaints related with outages and service degradation. Beegol detects, diagnoses and locates network issues in real time, even hard to find problems like outage in passive elements, service degradation and WiFi-related issues avoiding costly field visits and improving customer satisfaction. Financial support: CAPDA