Đorđe Mišković
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English Native or bilingual proficiency
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Serbian Native or bilingual proficiency
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Spanish Elementary proficiency
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French Elementary proficiency
Topline Score
Bio
Credentials
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Fundamentals of Digital Marketing
Google Digital GarageApr, 2023- Sep, 2024
Experience
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Crucible
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Australia
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Civil Engineering
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1 - 100 Employee
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Recruiter
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Jan 2023 - Present
Recruitment and recruiting process management Recruitment and recruiting process management
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KVERTI
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IT Services and IT Consulting
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Founder
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Dec 2022 - Present
Started a company for all sorts of B2B assistance. Very early stages, mostly helping with enabling remote work for people as well as setting up systems for start-ups and micro companies. Started a company for all sorts of B2B assistance. Very early stages, mostly helping with enabling remote work for people as well as setting up systems for start-ups and micro companies.
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SMC International
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Serbia
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Construction
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1 - 100 Employee
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Office Manager
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Jul 2022 - Present
-TL;DR - the person putting out fires, keeping the company running smoothly.-Handled B2B communication and procurement of supplies, tools and equipment.-Helped with document control and creation of Excel and LibreOffice Calc spreadsheet.-Trained employees in spreadsheet usage.-Helped set up systems for remote work (AnyDesk, Hubstaff, Office on the web, Azure licensing)-Helped set up the organization and division of tasks.-Set up the website using WordPress, handled SEO optimization, advertising and social campaigns.-Recruitment and hiring process, UpWork adverts. Show less
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BIM Specialist
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Jul 2022 - Present
-Participated in creation of Bexel Manager related tools for QTOs, Cost modelling, Gantt chart creation and BI.-Participated in creation of BIM models and parts within ArchiCAD-Created BIM projects in FreeCAD
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Cost Consultant
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Jul 2022 - Present
-Benchmark based cost consulting in regards to construction projects-QTO based on pdf projects and dwg technical details in Planswift, Blubeam Revu and AutoCAD Civil3D-Sorting price positions according to RICS NRM 1-Data web scraping and price related research-Creation of BoQs for all stages of the project within Office suites (Excel, LibreOffice Calc)
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Pangaea
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United States
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Biotechnology Research
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1 - 100 Employee
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Customer Support Team Lead
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Sep 2021 - Jul 2022
- TL;DR - dude that was helping, leading and supporting the support team, especially in the world of logistics.- Organized, trained and lead a team of 15 people in the customer support roles.- Onboarded, created handbooks, scenarios, training documentation.- Was in charge of KPI calculation within Google Sheets and helped with creation of CRM tracking tools (Kustomer).- Liaison with the logistics team.
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Quality Assurance Specialist
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Feb 2021 - Sep 2021
- Reviewed the work of fellow Support Agents in an effort to increase the quality of service- Helped with creation of documentation to guide Agents.- Helped with the creation of analytical documentation.
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Customer Service Representative
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Jul 2020 - Feb 2021
- Helped customers with e-commerce worries to navigate the rough seas of buying stuff online.- Lead the effort to subside the litany of customs issues and to educate the team on how to address them- Kept above the strict KPIs and metrics
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Drafting Technician
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Aug 2019 - Jun 2020
- Drafting technician in AutoCAD environment - Helped with drafting of rebar installation projects - Drafting technician in AutoCAD environment - Helped with drafting of rebar installation projects
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Bibo Global Opportunity
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Philippines
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E-Learning Providers
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400 - 500 Employee
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English Tutor
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Feb 2019 - Aug 2019
- Online English tutor for the Japan and South-East Asia region. - Was helping people gain mastery of the English language and its glorious complexity - Online English tutor for the Japan and South-East Asia region. - Was helping people gain mastery of the English language and its glorious complexity
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Drafting Technician
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Mar 2017 - Feb 2019
- Drafting 2d plans in 2D AutoCAD environement for legalization and scaffolding projects. - Drafting 2d plans in 2D AutoCAD environement for legalization and scaffolding projects.
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Smart Vision full service agency
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Serbia
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Advertising Services
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1 - 100 Employee
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Data Entry Assistant
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May 2016 - Jun 2018
- Helped with data entry for various marketing campaigns - Helped in production and organization of the needed equipment for displays on the Belgrade Fair. - Helped with data entry for various marketing campaigns - Helped in production and organization of the needed equipment for displays on the Belgrade Fair.
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Education
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2014 - 2017
University of Belgrade
Bachelor's degree, Construction Engineering -
2010 - 2014
X Belgrade Gymnasium
High School Diploma, General Studies
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