Zandra Covalt

Coding Quality Manager at samstaff
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Location
US

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Credentials

  • Registered Health Information Administrator
    American Health Information Management Association
    Mar, 2014
    - Sep, 2024

Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Coding Quality Manager
      • Feb 2023 - Present

      -Supporting several client’s successful implementation, onboarding and ongoing coder consultant coverage -Ensure the customer has an experienced coding expert aligned with their project -Create a successful experience for the consultants on assignment -Supporting several client’s successful implementation, onboarding and ongoing coder consultant coverage -Ensure the customer has an experienced coding expert aligned with their project -Create a successful experience for the consultants on assignment

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Coding Project Manager
      • Feb 2022 - Present

      Manages client projects driving client satisfaction through quality, productivity and turn-around Manages work queues and provides feedback to inpatient and outpatient coders Manages and approves timecards and schedules Tracks Coder metrics as directed Tracks Client metrics as directed Updates and maintains client protocol Coordinates new client onboarding and implementations following established processing Assists in QA where access is a challenge for the project, or as needed as an SME Some production/coverage, focus on project management and more than people management Manages coding team in day-to-day activities; such as, education, quality improvement, workflow processes, process changes, productivity, etc. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Coder III (Cert)/Special Projects Coordinator
      • Mar 2021 - Jan 2022

    • Coder II (Cert)
      • Jan 2018 - Mar 2021

      Accurately assigns ICD-10-CM/ICD-10 PCS and CPT-4 codes to patient accounts for billing and statistical purposes. Follows up with HIM staff and communicates with physicians as necessary to obtain required documentation to code all accounts in a timely manner. Proficient in outpatient coding and possesses a sound knowledge of medical coding rules, regulations, and compliance utilization of ICD-10-CM/ICD-10-PCS. Knowledgeable in EHR: MEDITECH and Encoder: 3M

    • United Kingdom
    • Retail Art Supplies
    • 1 - 100 Employee
    • Coding Specialist I
      • Jun 2015 - Jan 2018

      Reviewing and analyzing documentation present in the medical record for outpatient and/or professional services to assign diagnoses/procedures codes as described by the physician(s) of record. Abides of the Standards of Ethical Coding as set forth by the American Health Information Management Association and adheres to official coding guidelines. Performs duties and responsibilities in a manner consistent with Mercy's mission, values, and Mercy Service Standards. Knowledgeable in EHR: EPIC and Encoder: 3M Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Coding Specialist
      • Nov 2014 - May 2015

      Reviewing and analyzing documentation for outpatient medical records to assign diagnoses, procedures, and current procedural technology described by the designated physician of the medical record for Oklahoma Heart Hospital. Regularly participated in continuing education seminars, team meetings, and department events. Performed duties that represented OHH's quality standards and mission. Knowledgeable in EHR: Cerner and Encoder: 3M Reviewing and analyzing documentation for outpatient medical records to assign diagnoses, procedures, and current procedural technology described by the designated physician of the medical record for Oklahoma Heart Hospital. Regularly participated in continuing education seminars, team meetings, and department events. Performed duties that represented OHH's quality standards and mission. Knowledgeable in EHR: Cerner and Encoder: 3M

    • Hospitals and Health Care
    • 1 - 100 Employee
    • HIM Support Specialist
      • May 2014 - Nov 2014

      Developed Help Desk Department Policy and Procedure Manual Systems Trouble-Shooting Help Desk Tasks; assisting clients, assisting medical transcriptionists Assisted with HIPAA Compliance/ Development of policies and procedures Proficiency in Transcription Platforms; MedRite XL and SpeechMotion Collaboration with Hospital System EMRs to execute transmission of data Database Design and Development Developed Help Desk Department Policy and Procedure Manual Systems Trouble-Shooting Help Desk Tasks; assisting clients, assisting medical transcriptionists Assisted with HIPAA Compliance/ Development of policies and procedures Proficiency in Transcription Platforms; MedRite XL and SpeechMotion Collaboration with Hospital System EMRs to execute transmission of data Database Design and Development

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Teller
      • May 2013 - May 2014

      Completion of accurate and timely transactions Customer Support Account Management Completion of accurate and timely transactions Customer Support Account Management

    • United States
    • Retail
    • 700 & Above Employee
    • Clerk
      • Nov 2008 - May 2014

      Customer Service Custodial Assistance Execution of Accurate Transactions Customer Service Custodial Assistance Execution of Accurate Transactions

Education

  • Southwestern Oklahoma State University
    Bachelor of Science (B.S.), Health Information/Medical Records Administration/Administrator
    2009 - 2014
  • Southwestern Oklahoma State University
    Master of Science - MS, Health Informatics and Information Management
    2017 - 2020

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