Zaldy F. Panganiban Jr.
Operations Executive (Inbound/Outbound) at Shopia.com- Claim this Profile
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Bio
Credentials
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Basic Supervisory Skills Training
-Aug, 2015- Sep, 2024 -
Vision, Mission and Core Values Relaunch
-Mar, 2014- Sep, 2024 -
Customer Service Excellence
-Mar, 2013- Sep, 2024 -
Awareness on Global Trends of Today’s Generation
-Jul, 2008- Sep, 2024
Experience
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Shopia.com
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United Arab Emirates
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Technology, Information and Internet
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1 - 100 Employee
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Operations Executive (Inbound/Outbound)
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Oct 2016 - Present
• Logistics Management (Dealt with shipping companies such as (Parzel, Fetchr and SMSA for incoming and outgoing shipments). • Logistics Management (Dealt with shipping companies such as (Parzel, Fetchr and SMSA for incoming and outgoing shipments).
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Customer Service Personnel
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Apr 2014 - Jan 2016
• Answering telephone calls/Announcer• Entertaining customers' complaints/inquiry• Assist customers' return merchandise• Assist customers' in making cost effective and correct use of product
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Stock In-charge (SIC)
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Feb 2013 - Apr 2014
• Receiving of stocks• Preparing of stocks to display after it was bar-coded• Stocks monitoring• Making purchase order• Proposing of saleable and non-saleable stocks for markdown• Checking the availability of stocks at selling area for refilling
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Department Head
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Apr 2014 - 2016
• Making comparative sales report per brand a present year/month vs. previous year/month • Monitors the stockroom (man power) regularly for accurate request/ good customer service • Monitors stocks arrival or monthly deliveries and Update fashionable/new stocks • Check the stock room weekly/monthly, Ensuring that there are no over stocks and or late deliveries • Checks those slow moving or non-moving items for propose markdown • Monitors fast moving item/saleable items of each brand • Re-orienting the manpower for every new product and it's uses
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Education
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Sultan Kudarat State University (SKSU)
Information Management -
Valdez Mother & Child City College Tacurong City, Philippines
Barista NCII, Barista