Yvette Brooks
Director, Client Services at Edcor- Claim this Profile
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Bio
Terry Lang
Yvette is a client service advocate constantly seeking opportunities to provide cost-effective service delivery to her client base. I had the opportunity to work closely with Yvette on the design and delivery of service/software enhancements in her role as the Client Service Manager. She strikes a very effective balance between client requests and product enhancements to ensure the clients continue to experience and industry-leading solution at a cost-effective price. Yvette is a bridge-builder working to constantly maintain open communications between her client team, the operations team and the information technology group to ensure consistent focus on the client’s experience with Edcor.
Terry Lang
Yvette is a client service advocate constantly seeking opportunities to provide cost-effective service delivery to her client base. I had the opportunity to work closely with Yvette on the design and delivery of service/software enhancements in her role as the Client Service Manager. She strikes a very effective balance between client requests and product enhancements to ensure the clients continue to experience and industry-leading solution at a cost-effective price. Yvette is a bridge-builder working to constantly maintain open communications between her client team, the operations team and the information technology group to ensure consistent focus on the client’s experience with Edcor.
Terry Lang
Yvette is a client service advocate constantly seeking opportunities to provide cost-effective service delivery to her client base. I had the opportunity to work closely with Yvette on the design and delivery of service/software enhancements in her role as the Client Service Manager. She strikes a very effective balance between client requests and product enhancements to ensure the clients continue to experience and industry-leading solution at a cost-effective price. Yvette is a bridge-builder working to constantly maintain open communications between her client team, the operations team and the information technology group to ensure consistent focus on the client’s experience with Edcor.
Terry Lang
Yvette is a client service advocate constantly seeking opportunities to provide cost-effective service delivery to her client base. I had the opportunity to work closely with Yvette on the design and delivery of service/software enhancements in her role as the Client Service Manager. She strikes a very effective balance between client requests and product enhancements to ensure the clients continue to experience and industry-leading solution at a cost-effective price. Yvette is a bridge-builder working to constantly maintain open communications between her client team, the operations team and the information technology group to ensure consistent focus on the client’s experience with Edcor.
Experience
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Edcor
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United States
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Education Administration Programs
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1 - 100 Employee
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Director, Client Services
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Oct 2007 - Present
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Market Research Analyst
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1999 - 2003
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Education
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Oakland University
BS, Human Resource Development