Yuliia Lakhman
Administrative Assistant at Miller Immigration Law Firm- Claim this Profile
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Англійська, середня (1100-1500) Professional working proficiency
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Українська Native or bilingual proficiency
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Російська Native or bilingual proficiency
Topline Score
Bio
Experience
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Miller Immigration Law Firm
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Canada
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Law Practice
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1 - 100 Employee
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Administrative Assistant
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Feb 2023 - Present
Support business and hospitality needs of corporate partners and staff during meetings and company events ● Schedule appointments and handle calendars for senior leadership ● Handle confidential and sensitive information with discretion and tact ● Organize and update schedules for executives ● Respond to e-mails and other correspondence to facilitate communication and enhance business processes ● Manage executive calendars, schedule meetings and appointments and coordinating travel arrangements to optimize time ● Document and distribute meeting notes to identify, analyze, and improve workflows ● Answer high volume of phone calls and e-mail inquiries ● Screen calls and e-mails and respond accordingly to support executive correspondence Show less
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The TJX Companies, Inc.
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United States
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Retail
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700 & Above Employee
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Store Associate
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Dec 2022 - Present
Develop strong rapport with customers to create a positive impression of the business ● Greet customers, help them locate merchandise and suggested suitable options ● Increase sales and customer satisfaction through personalized servicing ● Manage efficient cash register operations ● Conduct product demonstrations to highlight features and redirect objections to positive aspects ● Brief customers regarding store promotions and discounts by providing coupons and flyers to increase sales ● Check pricing, scan items, apply discounts, and print receipts for customers ● Prioritize helping customers over completing other routine tasks in store Show less
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Ayala Israel
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United States
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Individual and Family Services
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Assistant
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Dec 2019 - Oct 2022
● Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries ● Planned, prepared, and served meals and snacks according to prescribed diets ● Managed unit training and activity schedules ● Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas ● Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention ● Aided physicians in wound care and patient assessments ● Assisted with feeding and monitored intake to help patients achieve nutritional objectives ● Recognized and reported abnormalities or changes in patients' health status to case manager Show less
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head of the public relations department
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Jun 2018 - Nov 2019
Improvement and implementation of new communication channels between management and various department ● Organized cooperation with Technical College to attract students to work at the factory ● Demonstrated leadership skills in managing projects from concept to completion ● Organized and detail-oriented with a strong work ethic ● Adaptable and proficient in learning new concepts quickly and efficiently ● Demonstrated respect, friendliness and willingness to help wherever needed ● Strengthened communication skills through regular interactions with others ● Demonstrated a high level of initiative and creativity while tackling difficult tasks ● Exercised leadership capabilities by successfully motivating and inspiring others Show less
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Sales Manager
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Apr 2015 - Nov 2019
Compiled and analyzed data to determine approaches to improve sales and performance ● Communicated product quality and market comparisons by creating sales presentations ● Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers ● Directed sales support staff in administrative tasks to help sales reps’ close deals ● Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy ● Maintained ethical and positive working environment to reduce turnover and promote high retention rates ● Achieved sales goals and service targets by cultivating and securing new customer relationships ● Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets ● Met with clients, delivering presentations, and educating on product and service features and offerings ● Handled customer relations issues, enabling quick resolution, and client satisfaction Show less
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Secretary
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Feb 2013 - Apr 2015
● Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files ● Established administrative work procedures to track staff's daily tasks ● Volunteered to help with special projects of varying degrees of complexity ● Facilitated timely delivery of special projects to meet organizational and departmental objectives ● Opened and properly distributed incoming mail to promote quicker response to client inquiries ● Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files ● Established administrative work procedures to track staff's daily tasks ● Volunteered to help with special projects of varying degrees of complexity ● Facilitated timely delivery of special projects to meet organizational and departmental objectives ● Opened and properly distributed incoming mail to promote quicker response to client inquiries
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Service Dispatcher
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Sep 2010 - Feb 2013
Answered phone calls and responded to customer e-mails ● Received new orders, prepared documentation, and assigned personnel ● Developed and implemented customer service policies and procedures ● Monitored flow of paperwork and directed information to appropriate departments ● Facilitated communications between customers and field personnel to answer questions or resolve concerns Answered phone calls and responded to customer e-mails ● Received new orders, prepared documentation, and assigned personnel ● Developed and implemented customer service policies and procedures ● Monitored flow of paperwork and directed information to appropriate departments ● Facilitated communications between customers and field personnel to answer questions or resolve concerns
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Education
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Ternopil Academy of National Economy
Master's degree, Accounting and Finance -
Chortkiv Educational and Scientific Institute of Entrepreneurship and Business
Bachelor of Business Administration - BBA, Business Administration and Management, General