Experience

Holiday Inn Resort Baruna Bali
• Indonesia
• Hospitality
• 1 - 100 Employee
• Resort Call Center

  • Aug 2022 - Present


Metta Agara Villa

• Front Desk Staff

  • Aug 2019 - Aug 2022

  - Make sure the front desk is neat and has all the stationery and materials needed (eg. pens, informative, forms, leaflets) - Train, supervise and support office staff, including receptionist, security guard and call center agents - Ensuring timely and accurate customer service - Handling customer complaints and request - Monitor stock and order office supplies - Ensure room Availability - Handle the Check-in and Check-out process - Night Audit - Make sure the front desk is neat and has all the stationery and materials needed (eg. pens, informative, forms, leaflets) - Train, supervise and support office staff, including receptionist, security guard and call center agents - Ensuring timely and accurate customer service - Handling customer complaints and request - Monitor stock and order office supplies - Ensure room Availability - Handle the Check-in and Check-out process - Night Audit



Kuta Angel Hotel

• India
• Hospitality
• 1 - 100 Employee

• Housekeeping Leader

  • Apr 2018 - Aug 2019

  - Coordinate the work of all Housekeeping Staff- Make plans about Housekeeping- Conduct an Evaluation of the work- Provides tools used by Housekeeping- Oversee and make plans about adding assets- Hold an inspection- Carry out supervision so that the work plant is smooth- Control all item for Housekeeping- Maintain and Clean room guest rooms in the Hotel- Maintain the cleanliness of the hotel public areas or public areas- Report room Status to the Front Office- Report Room to the Operational Manager Show less

• Housekeeping Attendant

  • May 2017 - Mar 2018

  - Maintain and Clean guest rooms.- Maintain the cleanliness of the hotel public area.- Report the room status to the Front Office- Maintain cleanliness of the hotel linen- Maintain housekeeping work equipment- Arranging rooms to look beautiful and clean

• Housekeeping Training

  • Mar 2017 - Apr 2017

  - Maintain and Clean guest rooms.- Maintain the cleanliness of the hotel public areas or public areas.- Maintain cleanliness of hotel linen.- Maintain housekeeping work equipment- Arranging rooms to look beautiful and clean



Loyal Bali Property

• Operational Staff and Purchasing

  • Aug 2016 - Feb 2017

  - Keep the office clean - Ensure the owner's home is safe and in good condition - Order equipment needed marketing (Banner, Handyman) - Promotion Product - Sowing the Condition of the Property - Listing property - Keep the office clean - Ensure the owner's home is safe and in good condition - Order equipment needed marketing (Banner, Handyman) - Promotion Product - Sowing the Condition of the Property - Listing property