Operations Manager - Texas

• Sep 2022 - Present

General Manager

• Oct 2021 - May 2022

Advisor

• Jul 2021 - Apr 2022

Vice President of Fulfillment Operations

• Jan 2021 - Jul 2021

Vice President of Logistics

• Sep 2015 - Sep 2020

Charged with leading full operations for 14 distribution centers that includes P&L oversight, 600 personnel, 3 directors, and 19 managers. Began as Distribution and Operations Manager, promoted to Operations Director in 2014, promoted once again to VP of Logistics in 2015. Grew the operations department by more than 100 times in 8 years by streamlining methods that eliminate bottlenecks. Develop SOPs for entire operations, achieve on-time rate of 99% and accuracy rate of 99.95%. Key Achievements★ Implement Lean Six Sigma methodologies, coach managers on project management methods focused on cost containment, quality deliverables, accurate reporting, and completion on or under time/budget. ★ Collaborate with Product/Engineering to design and build of Operational Tools to enhance efficiencies in pick pack and delivery processes. ★ Increase throughput by 40/% and accuracy 100% by developing of MVP prototype for pick-to-light sorting system. ★ Direct workforce planning, leadership, and training for hourly personnel totaling 600+ employees, recognized as a firm but fair workforce mentor and trainer. ★ Optimize routes that significantly reduce delivery costs and key contributor in revamping the entire hiring and training processes for delivery drivers. ★ Setup in-house recruiting department capable of hiring 30+ delivery drivers monthly to keep up with growth and turnover. Sampling of Operations Expansion ☛ New York Expansion: Negotiated leases for 3 distribution centers in Manhattan, hired management/personnel and trained personnel on a newly developed delivery model. Designer of custom carts delivering all meals on foot.☛ Open 20 New Facilities: Facilitated site location, lease negotiation, equipment purchases, hire/manage contractors, management team, and delivery drivers.☛ Developed new products, new pick pack and delivery system, delivery application for drivers, PO processing, and warehouse layout. Show less

Operations Director

• Apr 2014 - Sep 2015

Distribution and Operations Manager

• Jul 2012 - Apr 2014

Operations Manager

• Aug 2011 - Jul 2012

Began as Shipping and Receiving Manager and soon promoted to Operations Manager within 3 months of hire. Managed a fleet of 30+ vehicles and 15 employees that increased upon promotion to oversight of 4 departments, 50+ employees, and in charge of 5 warehouses. Brought in during company’s restructuring; recruited, hired, trained entirely new Shipping/Receiving Department. Key Achievements★ Sole negotiator for new contracts with Enterprise and Budget resulting in more than $150,000 in annual savings.★ Key contributor in consistently growing the business 40% during the first year of tenure. ★ Successful in turning around an underperforming warehouse operation by eliminating duplication of duties and consolidating Production, Inventory, and Shipping/Receiving into one cohesive and well-managed department. ★ Specialized in labor costs for multiple projects as the company’s consultant. ★ Key player in winning the organization Green Supplier of the Year Award GMINCC 2011 and Gala of the Year Award – Special Events Award 2011. ★ Identified ways to save on supply chain costs by negotiating contracts with existing vendors and signing on new supply chain vendors that realized $200,000+ in recurring annual savings. ★ Assumed the mantel of Health and Safety Manager to devise/deliver a Safety Program that cut Workers’ Compensation claims.★ Key contributor in operations excellence in passing multiple inspections from state/government agencies including CA/OSHA, Dept. of Public Health, Bay Area Air Quality Management, San Francisco Fire Department., and DOT. ★ Hosted weekly safety meetings and monthly safety audits in all departments as Operations Manager. Show less

Shipping and Receiving Manager

• Jun 2011 - Aug 2011

Logistics Manager

• 2003 - 2010

Served as an NCO (Noncommissioned Officer in Charge) of supply chain/logistics operations at a number of global locations including Iraq and Korea. Oversaw movement/storage of assets valued at more than $500 million. Maintained equipment readiness of 98.5% during tenure. Key Achievements ★ Trained 200+ personnel in safety operations that resulted in personnel keeping a safety-conscious mindset that promoted site safety operations success. ★ Ensured equipment reediness for a fleet of 200 vehicles and over 10,000 additional pieces of equipment that included generators, lightning systems, small arms, and other equipment. ★ Designed and delivered a strategic safety program for up to 800 staff that included SOPs (standard operating procedures) and achieved 98.5% equipment readiness. Show less