Experience

Bridgestone Asia Pacific

• Singapore
• Automotive
• 100 - 200 Employee

• Senior Field Service Engineer

  • Oct 2013 - Present

  • A regional role responsible for responding to all Off-The-Road tires’ customers’ requests, promoting the group's activities and building partnerships. • Report directly to Head of Sales of Bridgestone Asia Pacific and indirect reporting to General Manager of Off-The-Road Technical Service Department in Bridgestone Japan. • Responsibilities include: o Offering solution packages with KPI which maximizes customer’s value and contribute to sales revenue. o Strategic planning utilising products, services, digital and network. o Training and developing regional Field Engineers including creating an educational system to groom Solution Engineers. o New product planning by utilizing data analysis on market and quality information through field work. Achievements 1. Performance Appraisals  Maintained Fully Met evaluation on annual performance appraisals by provincial managers.  Received Exceed Expectation evaluation appraisal for individual effort in winning a PSA tender for Bridgestone. 2. Sales  Achieved successive contracts through product improvement and intensive customer support since 2015 for Mining and Ports customers in Laos, Malaysia, Singapore, Philippines, Vietnam, New Zealand and India. 3. Training and Education  Trained, managed and provided consultation Bridgestone’s Tire Field Engineers across Asia Pacific for 6+ years.  Created E-Learning modules for Bridgestone’s employees.  Successfully trained and led 3 dedicated OTR Field Engineers in Bridgestone.  Recognised by Bridgestone Japan as a Solution Engineer and Tire Analyst. 4. Projects  Successfully set up an OTR Department in Bridgestone India.  Managed New Product Developent projects for 5+ years.  Managed New Phone App Project (proof of concept) to track tire performance for construction customers. Show less



Murata Machinery Singapore Pte Ltd

• Technical Service Engineer

  • Jul 2003 - Sep 2013

  • A Service Engineer responsible for installation, maintenance and troubleshooting of AMHS equipment. • Other Responsibilities include: o Guiding new Technicians and grooming them into independent Service Engineers as a Trainer and Supervisor. o Ensuring safety of all workers in the Clean Room Factory environment as a Safety Officer. o Managing budget to optimise manpower cost to meet committed deadlines as a Assistant Project Manager. Achievements • Automated Machine Handling System (AMHS) Installation Projects 1. Panasonic Energy Malaysia Sdn. Bhd. as a Project Site Manager leading a team of 50 sub-contractors from Singapore, Malaysia and Japan.Continued as primary Service Supervisor after completion of project in 2013. 2. Hoya Electronics Singapore Pte. Lts as a Project Site Manager leading a team of 20 sub-contractors. Continued as primary Service Supervisor after completion of project in 2012. 3. AU Optronics Corp.(previously AFPD) as a Project Site Manager leading a team of 50 sub-contractors. 4. Soitec Singapore Pte. as Equipment Installation Supervisor leading a team 10 sub-contractors. • Maintenance Supervisor 1. Primary planner and team leader of maintenance team up to 20 men for Clean Room Automation in Singapore, Malaysia, China and Taiwan. 2. Trainer of Murata Machinery AMHS system. Show less