Xiangyi Shang
Sales Supervisor at Moon Moon Cosmetics- Claim this Profile
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Bio
Experience
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Moon Moon Cosmetics
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Canada
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Retail
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1 - 100 Employee
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Sales Supervisor
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Jun 2023 - Present
By confirming customer needs, introducing products, and improving customer experience in the store. Complete the recommendation and introduction of relevant products promptly to increase the customer order rate. Follow up customer communication and feedback, solve various problems raised by customers promptly, and obtain customer praise. Responsible for daily online store product updates and customer service. Also responsible for store media operations and website operations. By confirming customer needs, introducing products, and improving customer experience in the store. Complete the recommendation and introduction of relevant products promptly to increase the customer order rate. Follow up customer communication and feedback, solve various problems raised by customers promptly, and obtain customer praise. Responsible for daily online store product updates and customer service. Also responsible for store media operations and website operations.
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NIO
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China
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Assistant Consultant
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Apr 2022 - Aug 2022
Professional explanation of Weilai brand and products, igniting users' enthusiasm for Weilai brand, concept, and products; Participate in answering users' frequently asked questions about vehicle use; Collect external leads, and transfer them to Weilai consultant for follow-up; Handling emergencies in the exhibition hall. Outreach activities reception: support the company's reception, outreach, and publicity activities, promote the establishment of the company's brand image, and explore potential users at a broader level. Follow up user invitations, communicate and return visits to potential users, actively provide timely and professional consulting services, and invite potential users to visit the store and test drive; Expand and regularly follow up with the potential users, collect the demand for a pleasant lifestyle, and provide it to relevant departments to promote the brand culture. Show less
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Inditex
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Spain
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Retail
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700 & Above Employee
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Sales Associate
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Jan 2022 - Apr 2022
Promote products and store images to consumers through communication with consumers in the goods yard to increase brand awareness. Carry out the display of goods and the safety maintenance of the warehouse, and keep the goods and sales aids neat, clean, and orderly. Use various sales techniques to create an atmosphere of customer participation in the warehouse, increase customers' desire to purchase, promote sales, and achieve daily sales targets. Promote products and store images to consumers through communication with consumers in the goods yard to increase brand awareness. Carry out the display of goods and the safety maintenance of the warehouse, and keep the goods and sales aids neat, clean, and orderly. Use various sales techniques to create an atmosphere of customer participation in the warehouse, increase customers' desire to purchase, promote sales, and achieve daily sales targets.
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China Construction Bank (Asia)
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Hong Kong
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Banking
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700 & Above Employee
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Human Resources Assistant
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Sep 2021 - Dec 2021
Responsible for recruitment-related work, including resume screening, telephone interviews, and interview arrangements based on business needs. Assist with data statistics related to human resources. Responsible for recruitment-related work, including resume screening, telephone interviews, and interview arrangements based on business needs. Assist with data statistics related to human resources.
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Accounting Assistant
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Feb 2021 - May 2021
Mainly cooperates with accounting to review original vouchers, issue audit reports, and perform daily accounting work. Assist in the preparation of reports and processing of financial accounting data; review original vouchers; and organize accounting vouchers to improve search efficiency. Proficient in using office software. Mainly cooperates with accounting to review original vouchers, issue audit reports, and perform daily accounting work. Assist in the preparation of reports and processing of financial accounting data; review original vouchers; and organize accounting vouchers to improve search efficiency. Proficient in using office software.
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Education
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Dalhousie University