Binh X. Ngo

Communications Manager at Immigration Institute of the Bay Area (IIBA)
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Experience

    • United States
    • Legal Services
    • 1 - 100 Employee
    • Communications Manager
      • Apr 2022 - Present
    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Academic Tutor & Mentor
      • Mar 2020 - May 2022

      San Francisco Bay Area Provided 1:1 academic support and mentoring to high school students as part of Catholic Charities’ program for Unaccompanied Refugee Minors (URMs).

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Communications & Engagement Manager
      • Jul 2020 - Nov 2021

      San Francisco Bay Area Drove strategic messaging and multi-channel communications to uplift programs, services, and advocacy campaigns that center low-income immigrant communities. Developed targeted communication and outreach strategies to thoughtfully engage 60,000+ clients, 70+ nonprofit partners, and other stakeholders. Implemented digital engagement strategies, increased social media following by 55%, and strengthened marketing infrastructure as client base grew exponentially in 2020. Directly supervised a small… Show more Drove strategic messaging and multi-channel communications to uplift programs, services, and advocacy campaigns that center low-income immigrant communities. Developed targeted communication and outreach strategies to thoughtfully engage 60,000+ clients, 70+ nonprofit partners, and other stakeholders. Implemented digital engagement strategies, increased social media following by 55%, and strengthened marketing infrastructure as client base grew exponentially in 2020. Directly supervised a small team spearheading community outreach and engagement.

    • Partner Success Manager
      • Jun 2019 - Sep 2020

      San Francisco Bay Area Trained and supported 10+ nonprofits in their launch and implementation of Lending Circles, MAF’s credit-building social loan program. Planned and executed a national campaign to cultivate new partnerships, coordinated events in 6 U.S. cities, and helped onboard 7 new program providers.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Impact Associate
      • Sep 2017 - Dec 2018

      Monterey, CA Led outreach efforts and presented on 2-1-1 program impact to local community groups and residents, predominantly from low-income and immigrant communities. Revamped and managed the Directory of Immigration Resources, an accessible guide to immigration tools and services in Monterey County.

    • United States
    • Think Tanks
    • 200 - 300 Employee
    • Immigration Policy Intern
      • Jun 2018 - Aug 2018

      Washington D.C. Metro Area Researched and authored a column that highlights the violence women and LGBTQ immigrants face after deportation. Collected literature and data to support various CAP immigration projects, including research on criminal prosecutions in border districts, the zero tolerance policy, and ICE.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • VESL Teacher (Contract)
      • Mar 2017 - Jul 2017

      San Jose, CA Designed and taught an advanced curriculum of vocational ESL courses with an emphasis on preparing adult refugees for the Silicon Valley workforce.

    • United States
    • Higher Education
    • 1 - 100 Employee
    • English Language Teacher
      • Sep 2016 - Jun 2017

      San Jose, CA

    • International Affairs
    • 700 & Above Employee
    • Assistant Language Teacher
      • Aug 2014 - Aug 2016

      Kani-shi, Gifu-ken, Japan Gifu Prefectural Kani Senior High School 岐阜県立可児高等学校

    • United States
    • Education
    • 700 & Above Employee
    • English Language Instructor
      • Nov 2013 - May 2014

      Palo Alto, CA

    • United States
    • International Affairs
    • 1 - 100 Employee
    • Program & Communications Intern
      • Jan 2013 - Jun 2013

      San Diego, CA

    • United States
    • Higher Education
    • 1 - 100 Employee
    • English Language Institute Conversation Leader
      • Mar 2012 - Jun 2013

      San Diego, CA

    • Communications Team Designer
      • Jan 2010 - Jun 2011

      San Diego, CA

    • Newspaper Publishing
    • 1 - 100 Employee
    • Associate Design Editor (2010-2011), Designer, Contributing Writer
      • Nov 2009 - Apr 2011

      San Diego, CA

Education

  • Middlebury Institute of International Studies at Monterey
    Master of Arts - MA, International Policy and Development
  • University College Utrecht
    Study Abroad
  • University of California, San Diego
    Bachelor of Arts - BA, International Studies - Political Science

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