Winnie Maua

Tours and travel at Elective Africa
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Contact Information
Location
Embakasi, Nairobi County, Kenya, KE

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Experience

    • United States
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Tours and travel
      • Jul 2023 - Present
    • Kenya
    • Hospitality
    • 200 - 300 Employee
    • Public Relations Assistant
      • Apr 2022 - Jul 2023

      1.Editing and proofreading social media content, videos, emails and other communications about clients that will be sent to the public 2. Maintaining public relations database, documenting media coverage, photography and videography. 3. Managing calendars and media lists, answering phones l, responding to emails and inquiries and performing other administrative and clerical duties. 4. Assisting with the organization and execution of various media and corporate communications events. 5. Assisting with developing and distributing office materials such as memos, newsletters. Show less

    • Nigeria
    • Manufacturing
    • 100 - 200 Employee
    • Brand ambassador
      • Oct 2021 - Dec 2021

      1. Increasing customer awareness about a particular brand 2. Meeting a set sales target. 1. Increasing customer awareness about a particular brand 2. Meeting a set sales target.

    • trainee tourguide
      • Nov 2020 - Mar 2021

      1. Maintaining the reception and information desk area with excellent efficiency, 2. Building personal relationships with guests to promote positive experiences. 3. Guiding groups of up to 10 people on scheduled tours 4. Communicating professionally with customers, answering questions and addressing concerns to boost satisfaction, 5. Working closely with management staff to create new and lucrative tours and resolving customer issues. 1. Maintaining the reception and information desk area with excellent efficiency, 2. Building personal relationships with guests to promote positive experiences. 3. Guiding groups of up to 10 people on scheduled tours 4. Communicating professionally with customers, answering questions and addressing concerns to boost satisfaction, 5. Working closely with management staff to create new and lucrative tours and resolving customer issues.

Education

  • Kenya Utalii College
    Certificate, IATA Travel Agency Techniques
    2022 - 2023
  • Maasai Mara University
    Bachelor's degree, Tourism Management
    2016 - 2021

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