Experience

Matheson

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Shift Supervisor

  • Jun 2023 - Oct 2023

  Atlanta Metropolitan Area



KBCN Media 360

• United States
• Advertising Services
• 1 - 100 Employee

• Sports Reporter

  • Feb 2023 - Oct 2023

  Conyers, Georgia, United States



Verizon Business

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Global Enterprise Accountant

  • Jul 2021 - Dec 2022

  Atlanta, Georgia, United States



Verizon Wireless

• United States
• Retail
• 1 - 100 Employee

• Coordinator- Businees Operations Field division

  • Dec 2018 - Jul 2021

  Memphis, Tennessee, United States

• Customer Service Advocate

  • Jun 2017 - Dec 2018

  Alpharetta, Georgia

• Customer Service Specialist

  • Jan 2017 - Jun 2017

  Alpharetta, Georgia



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 100 - 200 Employee

• Security Supervisor

  • May 2015 - Jan 2017

  Greater Atlanta Area Promotes and provides proactive security services to effectively ensure the safety and welfare of staff, visitors and guests while on company property; Protection and safety of company property through continuous patrol checks of the entire property. Patrol resort property to ensure the safety of guests and employees and to protect all resort assets. Answer house calls, assist guests and employees with respect to safety, security and resort operations. Responds to incidents of fire… Show more Promotes and provides proactive security services to effectively ensure the safety and welfare of staff, visitors and guests while on company property; Protection and safety of company property through continuous patrol checks of the entire property. Patrol resort property to ensure the safety of guests and employees and to protect all resort assets. Answer house calls, assist guests and employees with respect to safety, security and resort operations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions Supervise and train 10 employees Schedule fire evacuation drills Monthly Safety meetings Safety audits

• Security Guard

  • Nov 2012 - May 2015

  Greater Atlanta Area Promotes and provides proactive security services to effectively ensure the safety and welfare of staff, visitors and guests while on company property; Protection and safety of company property through continuous patrol checks of the entire property. Patrol resort property to ensure the safety of guests and employees and to protect all resort assets. Answer house calls, assist guests and employees with respect to safety, security and resort operations. Responds to incidents of fire… Show more Promotes and provides proactive security services to effectively ensure the safety and welfare of staff, visitors and guests while on company property; Protection and safety of company property through continuous patrol checks of the entire property. Patrol resort property to ensure the safety of guests and employees and to protect all resort assets. Answer house calls, assist guests and employees with respect to safety, security and resort operations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions



Waycross RYDC

• Juvenile Correctional Officer 1

  • Aug 2011 - Dec 2011

  Waycross,Ga Under general supervision, monitors and provides crisis, on-site intervention for youthful offenders assigned to the institution. Provides a safe, secure and clean environment for the habilitation and custody of youth without endangering private citizens, other residents, staff or property.



Comcast Cable

• Customer Account Executive

  • Feb 2009 - Jun 2010

  • Call center environment working at a fast paced setting in handling incoming calls and working to resolve customer billing issues and explaining products, services, and features. • Acquired new customers for cable, high-speed internet, and phone services. • Troubleshoot technical problems with products and services lines. • Consultative skills to sell commercial internet, video and voice services to new, former and existing small- and mid-size customers. • Promoted and recommended… Show more • Call center environment working at a fast paced setting in handling incoming calls and working to resolve customer billing issues and explaining products, services, and features. • Acquired new customers for cable, high-speed internet, and phone services. • Troubleshoot technical problems with products and services lines. • Consultative skills to sell commercial internet, video and voice services to new, former and existing small- and mid-size customers. • Promoted and recommended products and services to meet the customer’s needs - short-term and long-term. • Met and exceeded, predetermined sales goals, presented and sold marketing/sales initiatives and special promotions to our customers. • Consumer sales experience, as well as, business-to-business or telemarketing expertise in consultative selling. Show less



Internal Revenue Service

• United States
• Government Administration
• 700 & Above Employee

• Receive and Control Clerk

  • Apr 2006 - Apr 2007

  • Pick up and sort W-2 forms



UPS

• United States
• Truck Transportation
• 700 & Above Employee

• Pre-Loader

  • Apr 2006 - Jul 2006

  Sort packages in corresponding color coordinated bins.