William Wijaya
Front Desk Receptionist at The Westin Buffalo- Claim this Profile
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Experience
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The Westin Buffalo
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United States
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Hospitality
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1 - 100 Employee
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Front Desk Receptionist
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Aug 2019 - Present
Buffalo/Niagara, New York Area I am a working in Front Office for 1 year in The Westin Buffalo. The job task as receptionist was to: check-in & check-out guest, escort the guest, help with the guest needs, preparing amenities. Since the hotel has high occupancy, I was able to help the other department as well in my full time internship. I help In-room dining, service express and shuttle service. In-room Dining: Preparing food and deliver it to the guest room with proper way. Service express: Taking calls… Show more I am a working in Front Office for 1 year in The Westin Buffalo. The job task as receptionist was to: check-in & check-out guest, escort the guest, help with the guest needs, preparing amenities. Since the hotel has high occupancy, I was able to help the other department as well in my full time internship. I help In-room dining, service express and shuttle service. In-room Dining: Preparing food and deliver it to the guest room with proper way. Service express: Taking calls, preparing amenities and answering guest request through the apps. Shuttle service: Delivering/picking up guest to the specific designation point. Show less
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The Westin Langkawi Resort & Spa
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Malaysia
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Hospitality
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1 - 100 Employee
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Food and Beverage Server
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Jan 2018 - Mar 2018
Langkawi Working As Food Server for 1.5 months meanwhile the other 1 month I work in the Front office.
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Education
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Taylor University
Bachelor's degree, Hospitality Administration/Management