Experience

• 

  Mta Maryland

  • Chief Supervisor
• 

  Maryland Transit Administration

  • United States
  • Truck Transportation
  • 500 - 600 Employee

  • Chief Supervisor

    • Sep 2023 - Present

  • Rail Controller

    • Sep 2020 - Sep 2023

• 

  Herzog

  • Kansas City, Missouri, United States

  • Streetcar Operations

    • Mar 2018 - Aug 2019
    • Kansas City, Missouri, United States
• 

  Chicago Transit Authority

  • Univeral Rail Clerk

    • May 2015 - Mar 2017

    Coordinate administrative matters concerning personnel assignments, payroll and attendance in collaboration with the supervisor, rail controller, transportation manager and yardmaster.• Review staffing levels and on-hand personnel to fill vital positions (both scheduled and unscheduled); delegate and communicate assignments among rail personnel and supervisors.• Calculate employee time, make payroll adjustments and compute allowances paid for scheduled and extra work using CTA payroll database and manual forms/records.• Prepare data and maintain accurate records for payroll, work assignments, issued inventory equipment and lost customer property.• Provide notifications to supervisors/management regarding late arrivals and staff absences

  • Combined Rail Operator

    • Jun 2006 - Jul 2016

    Member of a crew responsible for building trains within a high-volume rail yard, as well as providing a high level of service to passengers. Worked with engineers, conductors and other switchmen to ensure safe condition of tracks systems, including rails, switches, signals and controls.• Staged and coupled rail cars to create trains used in daily service, ensuring safe mechanical operation of rolling stock and all internal operating systems.• Worked to ensure the uninterrupted transportation service and promoted use among patrons; provided information and instructions to riders using the manual passenger intercom.• Cross-trained with supervisors and support team-members for peak efficiency; facilitated communication with other department personnel and outside agencies.

• 

  Best Buy

  • Chicago, Illinois

  • Media Specialist

    • Oct 2002 - Apr 2006
    • Chicago, Illinois

    Promoted a wide range of media and high-margin electronic products (i.e. home theater, audio and video entertainment products and accessories). Responsible for achieving sales goals and training part-time sales consultants while maintaining the highest levels of customer service, visual merchandi...