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William Howard profile image

William Howard

System Administrator at Acuity, Inc.
Intro Book
IT professional with leadership and technical expertise.
  • Claim this Profile
Location
Reston, Virginia, United States, US
Languages
  • English Native or bilingual proficiency
Skills
  • Microsoft Office
  • Leadership
  • Microsoft Word
  • Public Speaking
  • Teamwork
  • Show all
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Bio

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Topline AI
William Howard is a seasoned IT professional with extensive experience in system administration, technical support, and leadership. He holds certifications in ITIL Foundation and CompTIA Security+ and has worked in various industries, including healthcare and finance.

Credentials

  • ITIL® Foundation
    AXELOS Global Best Practice
    Jan, 2024
    - Jun, 2026
  • CompTIA Security+
    CompTIA
    Oct, 2022
    - Jun, 2026

Experience

  • Acuity, Inc.
    • Reston, Virginia, United States
    • System Administrator
      • May 2024 - Present
      • Reston, Virginia, United States
  • The National Institutes of Health
    • Bethesda, Maryland, United States
    • Hybrid Support Specialist
      • Feb 2023 - Feb 2024
      • Bethesda, Maryland, United States

      Provided expert IT assistance to the nations leading doctors and scientists at the National Institute of Child Health and Human Development (NICHD) department at the National Institute of Health (NIH)

  • JCS Solutions LLC
    • Fairfax, Virginia, United States
    • System Administrator
      • Sep 2022 - Feb 2024
      • Fairfax, Virginia, United States
  • FusionTek
    • Arlington, Virginia, United States
    • Desktop Analyst
      • Sep 2021 - Jul 2022
      • Arlington, Virginia, United States
  • AFBA
    • United States
    • Non-profit Organizations
    • 100 - 200 Employee
    • Incident Manager
      • Jun 2017 - Sep 2021

    • Desktop Support Analyst
      • Feb 2016 - Jun 2017

  • Inova Health System
    • Arlington, Virginia
    • Deployment Technician
      • Aug 2015 - Nov 2015
      • Arlington, Virginia

      · Unboxing and deploying workstations, various size printers, all-in-one devices and scanners for over 2100 workstations. · · Mapping workstations to the designated printer.· Loading printer software to standard printers and Care Fusion printers.· Calibrating scanners. · Setting up fax machines. ...

  • Year Up
    • IT Student
      • Sep 2014 - Aug 2015

      As a Year Up student I worked on refining my Corporate brand, Strict time management, Professional and Technical development, Leadership skill refining, and getting tasks done Tactically and Proficiently.

  • Sidley Austin LLP
    • Washington D.C. Metro Area
    • Desktop Support Technician
      • Jan 2015 - Jul 2015
      • Washington D.C. Metro Area

      Help Desk Support  Carried out on-site analysis, identification, and resolution of difficult desktop problems for end users Supervised Remedy ticketing system and followed a timely resolution of all work orders Installed, organized, tested, checked and troubleshot end user workstations and oth...

  • Safeway
    • Cashier
      • May 2013 - Mar 2014
  • Boy Scouts of America
    • SPL
      • 2011 - 2014

Education

  • Northern Virginia Community College

Suggested Services

This profile is unclaimed. These are suggested service rates with 0% commision upon successful connection

Industry Focus. “Computer and Network Security”

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