Experience

Kennet Solutions

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Talent Consultant

  • Nov 2021 - Present

  Reading, England, United Kingdom Kennet Solutions operate at the forefront of the Construction and Infrastructure sectors and specialise in supplying both freelance and permanent professionals to the UK's premier contractors, sub-contractors, consultancies and developers with the capabilities to recruit globally. My focus is on sourcing candidates for our clients, regularly engaging with professionals looking to enhance their careers.



Katana Organisation

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Sales Team Leader

  • May 2018 - May 2021

  Leeds, England, United Kingdom Generate stable streams of revenue for various international clients and NPO’s by engaging in face-to-face interactions with the public both in events and residential settings. Support team members in achieving their business and personal goals. Conduct regular recruitment appointments ensuring team’s growth. Oversee the coaching and development of new Brand Ambassadors.



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 100 - 200 Employee

• Reservations Agent

  • Oct 2016 - Mar 2018

  Verbier, Canton Vallese, Svizzera Responsible for promoting the W Verbier services while converting customers enquiries into bookings. Upsell higher room categories to guests prior to their arrival in order to generate more revenue. Maintain good relationships with international travel partners and stakeholders. Keep track of customers reservations, from advanced payments to possible issues in need to be resolved efficiently following the highest customer service standards.



Le Méridien Hotels & Resorts

• Hospitality
• 700 & Above Employee

• Reservations Agent

  • Mar 2016 - Sep 2016

  Monaco Monte-Carlo Responsible for day-to-day customers enquiries through phone and emails and converting them into bookings. Deliver outstanding customer service to guests reflecting the hotel's standards. Keep contact with individual guests, travel professionals and business partners to ensure positive and efficient personalized service while meeting Sales and Revenue objectives.



Hôtel Belles Rives

• Assistant Concierge (trainee)

  • Mar 2015 - Sep 2015

  Juan-Les-Pins (France) Ensure that all guests' demands are met, in time and positively. Going the extra mile not only to satisfy their needs, but to create a unique experience of tailor-made service.



The Lodge at Ashford Castle - part of The Red Carnation Hotel Collection

• Ireland
• Hospitality
• 1 - 100 Employee

• Receptionist (trainee)

  • Apr 2013 - Sep 2013

  Cong (Ireland) Provide high quality service in all main Hotel Front Office operations



Borgo Scopeto Relais S.r.l.

• Italy
• Armed Forces

• Waiter (trainee)

  • May 2012 - Aug 2012

  Siena (Italy) Provide high standards of restaurant service and guests caring