Wilenca Joseph
Intern at Make-A-Wish® Southern Florida- Claim this Profile
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Bio
Experience
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Make-A-Wish® Southern Florida
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United States
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Non-profit Organization Management
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1 - 100 Employee
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Intern
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May 2023 - Present
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Behavioral Therapist
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May 2023 - Present
- Maintain detailed documentation of client behaviors and actions - Conduct trials for program targets such as discrimination tasks and verbal communication - Collaborate with treatment teams to develop individualized goals and treatment plans for clients - Maintain detailed documentation of client behaviors and actions - Conduct trials for program targets such as discrimination tasks and verbal communication - Collaborate with treatment teams to develop individualized goals and treatment plans for clients
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Behavior Technician
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Aug 2022 - Apr 2023
- Implemented behavior intervention plans and strategies resulting in observable client improvements - Applied alternative communication methods for non- and low-verbal children including PEC devices and basic sign language - Assessed clients’ progress and made adjustments of intervention strategies as needed. - Implemented behavior intervention plans and strategies resulting in observable client improvements - Applied alternative communication methods for non- and low-verbal children including PEC devices and basic sign language - Assessed clients’ progress and made adjustments of intervention strategies as needed.
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Team Member
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Sep 2021 - May 2022
- Managed customer retention, through positive customer interactions and strong customer relationships - Scheduled appointments, processed payments, and addressed customer needs via phone and email - Managed customer retention, through positive customer interactions and strong customer relationships - Scheduled appointments, processed payments, and addressed customer needs via phone and email
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Fiberbuilt Umbrellas & Cushions Inc
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United States
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Sales Assistant
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Sep 2020 - Mar 2021
My responsibilities included filing invoices, working closely with the sales manager, answering emails, sending out samples of fabrics to clients, answering phone calls, and working on various projects on word, excel, and outlook. My responsibilities included filing invoices, working closely with the sales manager, answering emails, sending out samples of fabrics to clients, answering phone calls, and working on various projects on word, excel, and outlook.
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Chick-fil-A Corporate
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United States
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Restaurants
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700 & Above Employee
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Cashier
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Feb 2019 - Sep 2020
Responsibilities included cash management; handling cash/credit cards and processing coupons/mobile orders, preparing meals, running orders, preparing drink orders, and drive-thru service- All while satisfying customer’s service as fast as possible with a smile Responsibilities included cash management; handling cash/credit cards and processing coupons/mobile orders, preparing meals, running orders, preparing drink orders, and drive-thru service- All while satisfying customer’s service as fast as possible with a smile
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Education
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Nova Southeastern University
Master of Science -M.S. in Philanthropy & Non-Profit Management -
Nova Southeastern University
Bachelor of Science - BS, Entrepreneurship/Entrepreneurial Studies -
Coral Springs High School
High School Diploma