Wan yan Ng
Beauty Assistant at Jill Stuart International- Claim this Profile
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spanish -
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Putonghua -
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English -
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Cantonese -
Topline Score
Bio
Credentials
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Spanish Courses
Spanish World Hong Kong LimitedJul, 2014- Sep, 2024 -
Certificate Course for Outbound Tour Escorts
Travel Industry Council of Hong KongJan, 2014- Sep, 2024
Experience
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Jill Stuart International
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Retail Apparel and Fashion
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1 - 100 Employee
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Beauty Assistant
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Apr 2014 - Present
Jill Stuart offers a fresh, contemporary look with keywords “CUTE, PRETTY, SEXY” for women who are fashion conscious and hold a constant international outlook. As a beauty assistant, i will be responsible for delivering an exciting and unique service to all potential customers. In order to maximise sales opportunities you will be confident in traffic stopping customers, passionate about demonstrating the products and determined to win repeat business through make-up lessons and appointments. My Duties include: Sales Goals: Achieve individual sales goals as agreed with the Account Manager, through traffic stopping customers and demonstrating products according to Training practises. Teamwork: Everyone is expected to work together and help each other in all tasks associated with the Jill Stuart business. Promotions and Special Events: Supporting any business-building idea or innovation (e.g. on counter, features, outposts, inter-departmental link-ups and outside demonstrations etc.) Administration: A daily worksheet must be completed to record all personal sales. The Account Manager may request help with additional administration issues. Stock: Alert Account Manager to potential out of stock situations, and assisting Account Manager with stock checks/counts, as requested. Standards: Personal grooming guidelines should be adhered to and the Jill Stuart uniform should be worn at all times during working hours. Make-up should be worn at all times whilst representing Jill Stuart. Staff Rotas: All Team Members are expected to adopt a flexible approach to provide the most effective coverage of counter during store opening hours. Coverage should reflect the key shopping hours in the Store, therefore, it is essential that all Saturdays are worked unless on annual leave or in special circumstances. Hygiene and Housekeeping: I will help to ensure that the Jill Stuart Counter is kept clean and hygienic at all times. Show less
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SULWHASOO
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Malaysia
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Medical Practices
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1 - 100 Employee
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BEAUTY ADVISOR, SULWHASOO
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Dec 2015 - Sep 2016
Assist customers in selecting & purchasing product, while demonstrating excellent service at all times. Treat all goods, regardless of value, with care and present to the customer with highest level of respect. In depth knowledge of your specific beauty Brand and a good overall knowledge of make-up, skin care and beauty trends. Correct application and demonstration of make-up and skin-care. Deliver on team and individual sales goals. Actively stay up-to-date with current beauty trends, seasonal changes in skincare, treatments and make-up. Show less
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Hong Thai Travel Services Ltd
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Leisure, Travel & Tourism
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1 - 100 Employee
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Escort
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Sep 2015 - Mar 2016
Escorted tours normally include flights, hotels, transportation, transfers to the airport/hotel, most meals and sightseeing. Escorted tours normally include flights, hotels, transportation, transfers to the airport/hotel, most meals and sightseeing.
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Little OxBridge Learning Centre
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Hong Kong
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Education
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1 - 100 Employee
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Part-Time Teaching Assistant
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Mar 2010 - Oct 2014
As a teaching assistant, i should undertake general duties involving the education and walfare of the children, in accordance with the requirements of the school curriculum and the school 's aims. More than that, i need to deal with class discipline myself whenever possible, but should discuss difficulties with Principcal or vice Principals.II am responsible to conduct the children in my care around school. In addition, in order to promote the effect on the school, i am responsible to prepare for attend in-service training courses and meeting where staffing situation permit. Show less
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Hong Kong Convention and Exhibition Centre (Management) Limited
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Hong Kong
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Events Services
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1 - 100 Employee
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Exhibition promoter
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Feb 2014 - Mar 2014
As a Exhibition promoter, my Duties include*Provide excellent customer services and demonstrate company products to target clients (mainly mainland tourists) in Hotels, Airport or other terminals *Introduce the products and assist the installation and usage of company products to target clients *Attend to customers’ enquiries *Respond to customers’ hotline as required As a Exhibition promoter, my Duties include*Provide excellent customer services and demonstrate company products to target clients (mainly mainland tourists) in Hotels, Airport or other terminals *Introduce the products and assist the installation and usage of company products to target clients *Attend to customers’ enquiries *Respond to customers’ hotline as required
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Ermenegildo Zegna Group
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Retail Luxury Goods and Jewelry
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100 - 200 Employee
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sales assistant
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Nov 2013 - Feb 2014
The Ermenegildo Zegna Group is a leading luxury menswear brand and one of the most renowned businesses in Italy since 1910. We have over 560 stores in 87 countries around the world and employ more than 5,000 staff. In Greater China Region, we have more than 100 stores in Hong Kong, Macau, Taipei, Shanghai, Beijing, Shenzhen, Chengdu, Hangzhou and Shenyang etc Sales assistant is able : - Communicate to Ermenegildo Zegna customers about the brand heritage, values, brands and vertical integration business model advantages during customer interactions. - Be team focused : Share products, best practices, customers and retail information within the store team to ensure customer and business needs are met. - Develop progressively in-depth knowledge of Emenegildo Zegna products, craftsmanship, fabrics, made-to-measure and style evolution; and use such knowledge to facilitate successful customer selling ceremony. - Advice customers on styling of total looks by providing dressing and fashion tips around color coordination, textures and patterns, silhouette and proportions, and functionality of garments. - Support MTM/VIP and marketing events. - Work with the store team to execute action plans to achieve daily, weekly, monthly and yearly sales targets as assigned by the Store Manager As the Ermenegildo Zegna sales assistant is to provide customers with a memorable store experience, conducted in accordance to the Zegna superior luxury services standards Show less
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Synergis Management Services Limited
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Hong Kong
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Real Estate
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1 - 100 Employee
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Customer Service Assistant
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Feb 2012 - May 2012
As an ambassador of the team you should reflect their culture with the ability to tailor your communication to the appropriate audience gaining credibility amongst colleagues. This involves being bright, friendly and showing initiative. You will be outstanding at your jobs with no task to big or small and identify ways to make the department run smoother. You will have a flexible attitude as well as a sense of humour, be hard working and approachable. You must have advanced computer skills in Microsoft Office suite, PowerPoint and Excel, while being experienced in document management and filing systems. Finally you will need to demonstrable an ability to prioritise, organise and complete tasks efficiently. My responsibilities in the role will include: *Management of a complex and changeable diary whilst based in the UK for meetings taking place both locally and internationally Management of complex and, at times, last minute travel arrangements (flights, transport and accommodation) including providing itineraries *Dealing with couriers, deliveries and post when required to do so *Assist with taking messages arranging couriers and deliveries as and when necessary *Replying to emails on behalf of company Directors *Responding to customer enquiries by email and phone call *Some customer service responses will be required Show less
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Education
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2012 - 2016
Hong Kong Shue Yan University
Bachelor of Business Administration (BBA), human resource -
2006 - 2012
Stewards Pooi Tun Secondary School
high school, A-level
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