Experience

Elite Ventures Group

• Investment Management

• General Partner

  • Jan 2022 - Present

  Venture Studio & Fund Elite Ventures Group operates as a venture studio with a solid approach for raising capital to fund and scale businesses to reach their potential.



VM Consulting

• Technology, Information and Internet

• Principal

  • Jan 2021 - Present

  Executive advisory and management consulting services, with extensive experience in driving scalability and ensuring sustainability for organizations looking to grow, improve client relations, and streamline operations.



INTERLAKEN ASSOCIATION

• United States

• Board Of Directors Secretary

  • Jan 2017 - Present

  Waconia, MN



Elite Holding Co.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Managing Partner & COO

  • Jan 2019 - Jan 2021

  Elite Holding Co. provides executive advisory and management consulting services, utilizing a holistic approach and expertise, to drive scalability and ensure sustainability for C-level executives, investors, and their respective organizations.



Deluxe Corporation

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Program Manager, Principal Sales / Client Strategy

  • Jan 2016 - Jan 2019

  Shoreview, MN Partner with customer success organization to assess needs, develop and customize appropriate strategies and process improvements to drive engagement, efficiency and effectiveness. Champion and reinforce sales methodology to drive growth and more importantly to enhance relationships and build loyalty with over 4 million business clients. Collaborate cross-functionally across a wide range of audiences and stakeholders to develop tools, define key measures, drive technology improvements… Show more Partner with customer success organization to assess needs, develop and customize appropriate strategies and process improvements to drive engagement, efficiency and effectiveness. Champion and reinforce sales methodology to drive growth and more importantly to enhance relationships and build loyalty with over 4 million business clients. Collaborate cross-functionally across a wide range of audiences and stakeholders to develop tools, define key measures, drive technology improvements and implement multiple project and program strategies to increase confidence, sales acumen, and product knowledge for all associates. Work in partnership with 5 call centers to support performance, drive adoption, continuous improvement and accountability for overall success. Show less



Vital Results

• United States
• Business Consulting and Services
• 1 - 100 Employee

• President | Sales & Marketing Executive | Strategic Planning | Client Success

  • Mar 2009 - Jan 2016

  A strategic partner for businesses looking to grow, Vital Results offers strategic business consulting services tailored to drive sustainable growth and customer success. Vital Results provides a very focused approach to align business objectives with client engagement, digital and traditional marketing, sales and customer service operations with specific solutions and strategies customized for product(s), service(s) and client(s) in mind. Demonstrated ability to develop strategies with… Show more A strategic partner for businesses looking to grow, Vital Results offers strategic business consulting services tailored to drive sustainable growth and customer success. Vital Results provides a very focused approach to align business objectives with client engagement, digital and traditional marketing, sales and customer service operations with specific solutions and strategies customized for product(s), service(s) and client(s) in mind. Demonstrated ability to develop strategies with clearly defined delivery plans and customized solutions that dramatically impact results. Proven track record leading cross-functional resources, projects and operations with a positive and productive work environment. Versed with digital & print projects, strategic account development, social media, email, direct mail, SEO, SEM, business development, data analysis and client engagement. Experience in a wide variety of industries including: digital marketing, software, technology, lead generation, print, packaging, direct mail, and construction. Show less



Corval Group, Inc.

• United States
• Construction
• 100 - 200 Employee

• Corporate Director Business Development | Account Development | Sales & Customer Engagement

  • Jul 2011 - Aug 2012

  Directed very focused business development & customer success efforts including market research, channel development, strategic account development, market message, key performance metrics, region expansion and best practices across all regions.

• Director, Software Sales & Marketing | Market Research | Competitive Analysis | Product Development

  • Jul 2010 - Aug 2012

  Directed software business unit to advance proprietary SaaS for utilization in a commissioning and construction capacity. Developed processes for core product development, client support, sales & marketing strategic plans and delivery channels to bring SQL SaaS application to the commissioning industry. Align and direct the software development and utilization for the construction industry, enhancing productivity and saving the company millions.



Jostens

• United States
• Manufacturing
• 700 & Above Employee

• Emerging Markets & Opportunities Key Accounts | B2B Partnerships | Market Analysis

  • Jan 2008 - Mar 2009

  Business development for both B2B partnerships and marketing initiatives direct to consumers. Develop market plans and channel strategies for new on line service application. Negotiate client contracts to ensure equitable partnerships for all constituents and manage all client engagements. Provide leadership for new business development, implementation/on boarding process, product development, client satisfaction and directional focus.



New Territories, Inc

• United States
• 1 - 100 Employee

• Director-Business Development | Business Process Outsourcing BPO | B2B Sales

  • Dec 2004 - Jan 2008

  Leader for National new business development and channel strategies offering supply chain management solutions including: print, packaging, media, fulfillment, e-commerce and distribution to bring client products to market through a variety of channels. Account negotiation, implementation and maintenance to strengthen client relations and satisfaction to insure sustained revenue and client loyalty. Spearhead regional vendor selection, integration and management for strategic accounts and… Show more Leader for National new business development and channel strategies offering supply chain management solutions including: print, packaging, media, fulfillment, e-commerce and distribution to bring client products to market through a variety of channels. Account negotiation, implementation and maintenance to strengthen client relations and satisfaction to insure sustained revenue and client loyalty. Spearhead regional vendor selection, integration and management for strategic accounts and software portal - with direct responsibility for customer care and support as well as new business growth. Show less



Cycle Software Services

• United States
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Director Sales | New Business Development | Strategic Account Growth

  • Mar 2003 - Dec 2004

  Promoted to manage all new sales and business development for the company, growing revenues 20%. Developed sales methodologies, translated strategies into clear, actionable objectives to increase success of entry and reduce barriers. Championed new business channel and product offering strategies to diversify client accounts and gain market share within publishing market space. Spearhead on-boarding process to provide a seamless transition of client to Director of Account Management.

• Director Account Management | Strategic Client Development | Client Process | Sales Operations

  • May 2001 - Mar 2003

  Promoted to leadership of account management team responsible for ensuring effective communications, project and program delivery for each client with multiple divisions and product lines. This entailed both sales and customer service coaching to insure continued growth, service excellence and satisfaction on every account. Implemented an ‘operational excellence’ back-up, cross-training and client management system, to insure client satisfaction and loyalty throughout the life of the… Show more Promoted to leadership of account management team responsible for ensuring effective communications, project and program delivery for each client with multiple divisions and product lines. This entailed both sales and customer service coaching to insure continued growth, service excellence and satisfaction on every account. Implemented an ‘operational excellence’ back-up, cross-training and client management system, to insure client satisfaction and loyalty throughout the life of the relationship. Managed all client presentations and ultimately increased revenue on every account under my jurisdiction resulting in promotion in 18 months.

• Account Manager | Client Growth & Loyalty | Solution Sales | B2B

  • Nov 1999 - May 2001

  Consistently managed multi-million dollar accounts and grew partnerships. Initiated steps to re-energize 'dead' accounts and routinely up-sold products and services on all accounts. Developed the first vendor management system for all account managers to engage easily with print partners. Received award for innovation after only 12 months and was promoted in 18 months.