Victor Hoyos Lopez

Chief Operating Officer (COO) SAFTI Spain at SAFTI España
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Contact Information
Location
Greater Madrid Metropolitan Area, ES
Languages
  • Spanish Native or bilingual proficiency
  • English Native or bilingual proficiency

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Experience

    • Spain
    • Real Estate
    • 100 - 200 Employee
    • Chief Operating Officer (COO) SAFTI Spain
      • Nov 2021 - Present
    • Portugal
    • Real Estate
    • 1 - 100 Employee
    • Chief Operating Officer (COO) SAFTI Portugal
      • Jun 2022 - Present
    • Spain
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Strategy Manager
      • Jul 2021 - Nov 2021

      - Digital Transformation Office for an important Spanish Insurance Company, coordinating the digital transformation strategy. Leading and managing over 40 Business initiatives related to interaction with customers, marketing and data and analytics, involving a wide variety of teams (Business, Process, Legal and TI)

    • Senior Strategy Consultant
      • Jul 2019 - Jul 2021

      - Due Dilligence for the Legal Sanitization Direction of an important Real Estate Servicer, identifying areas of operational improvement (Business, Process, Organization and Systems) and defining and coordinating a roadmap for its effective implementation, with the aim of achieving a To Be excellence model- Operating and business model transformation for a TOP Real Estate Client: definition of the new strategic and operating model involving Business, Organization and Systems in order to improve efficiency in the REOs management and commercialization, based on service specialists rather than integral servicing. Coordination and support in the implementation of all the technology initiatives to achieve the new strategic model- Competitive Intelligence for an IBEX 35 Client: collecting, processing and data exploitation through analytical models to identify the commercial behavior of the company, clients and competitors; in order to define Action Plans to improve commercial efficiency, by guaranteeing the key information available to the organization at the right time to the key stakeholders- CRM implementation for a TOP Real Estate Client: requirement definition with all the teams involved in the CRM platform (Marketing, Sales, Operations, Technology…), coordination between them, supervision and follow up. Support in the development, UATs and maintenance of the CRM platform Show less

    • Strategy Consultant - Financial Services
      • Sep 2017 - Jun 2019

      - Digital Transformation Model for a TOP Spanish Bank: definition of the centralization strategy for the operational resources of Business Centers in HUBs, and coordination of the activity plan; with the aim of optimizing resources, achieving a quality and scalable model, and increasing the focus on business- Compliance remediation plan for a TOP Spanish Bank: definition of remediation initiatives of the customer database by regulatory criteria, with the aim of avoiding blockages and ensuring continuation in operational and commercial management in order to reduce the impact on P&L Show less

    • Spain
    • Business Consulting and Services
    • 700 & Above Employee
    • Business Consultant - Financial Services
      • Mar 2015 - Sep 2017

      - Digital Transformation for a TOP Spanish Bank: benchmark of the main innovative techniques in the FinTech field, conducting a research of +200 FinTech companies and analyzing their strengths and weaknesses in order to recommend strategic action plans to take advantage of their innovative models in existing subsidiaries, or implement new ones; within the R + D + i area - GDPR Compliance for a TOP Spanish Bank: GAP analysis, definition and implementation of requirements in terms of data protection for Natural Person, in order to minimize the commercial impact, and detection and promotion of new business lines to create value for existing and new clients - Policies and procedures definition and implementation for a TOP Spanish Bank: review of the organizational model, governance model, policies, procedures and reporting models for management information; comparing it with peers in the sector and evaluating the degree of effective integration in the Bank's Management. Implementation of all the models, policies and procedures, coordinating all the involved areas (Technology, Operations, Compliance…) Show less

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Business Analyst
      • May 2014 - Feb 2015

      - Development of business plans including market research, action plans and financial projections. - Collaborate with other departments to understand business objectives and goals, and advise recommendations and solutions from an analytics standpoint. - Building and improvement of business processes. - Development of business plans including market research, action plans and financial projections. - Collaborate with other departments to understand business objectives and goals, and advise recommendations and solutions from an analytics standpoint. - Building and improvement of business processes.

    • United States
    • Music
    • 1 - 100 Employee
    • Customer Service Representative
      • Sep 2013 - Dec 2013

      Facilitation of recommendations in order to help managers, workers and guests to coordinate efforts. Facilitation of recommendations in order to help managers, workers and guests to coordinate efforts.

    • Spain
    • Telecommunications
    • 300 - 400 Employee
    • Business Development Executive
      • Jun 2012 - Sep 2012

      - Management of the complete sales cycle and achieve revenue targets in the territory. - Collaboration with Consulting, Sales and Marketing departments to generate demand and business opportunities. - Coordination of the development of territory business plans. - Development of client relationships at all levels. - Management of the complete sales cycle and achieve revenue targets in the territory. - Collaboration with Consulting, Sales and Marketing departments to generate demand and business opportunities. - Coordination of the development of territory business plans. - Development of client relationships at all levels.

Education

  • Universidad Pontificia Comillas
    Master of Business Consulting. Top 4%
    2015 - 2017
  • Georgia College and State University
    Bachelor of Business Administration and Management
    2013 - 2014
  • Universidad de Valladolid
    Bachelor of Business Administration and Management
    2009 - 2014
  • Leeds Beckett University
    Bachelor of International Business. Exchange Student, International Business
    2011 - 2012

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