Partner Manager

• Dec 2019 - Present

Sales and Marketing Manager

• Dec 2017 - Nov 2019

Sales and Marketing Consultant

• Apr 2015 - Jun 2017

Director of Sales and Marketing

• Feb 2012 - Sep 2014

Pre-opening stage: Organize Sales and Marketing department (staff, equipment, SOP) Provide ongoing direction and implements training programs for staff Prepare Marketing Plan and Room Revenue Budgets Develop and impliment PR and Marketing pre-opening plan Ongoing sales meetings Organize Opening Parties Post-opening stage Organization and leading of fam trips for Travel agencies and Corporate parties Develop and design attractive offers and packages for Guests, travel agents and corporate clients Monitor and analyse sales results, company accounts, weekly sales activity of the team, daily reservations pick-up, competition check and analys Manage smooth and effective Sales operations Prepares monthly and periodic reports for General Manager Received award - The best cross-selling manager of CIS countries of 2013 of Rezidor Hotel Group (the aim of competition was to sell groups to other hotels of Rezidor Hotel Group) Pre-war and war period in Donetsk April-September 2014: Analise, research and reorganised sales and marketing strategy, targets and market (due to the war all corporte companies and TA left the market) Daily monitoring the situation and possible ways of sales Work, negotiations and making desicions in very critical situations Show less

Sales and Marketing Manager

• Nov 2006 - Feb 2012

The member of The Leading Hotels of the World. The Leading Hotel of Ukraine 2005, 2006 and 2007 according to World Travel Award); Actively promote and sale the hotel's roomsIdentify, qualify and acquire potential accountsSales calls and meetings with prospective clientsWork with sport groups (FC Lille, FC RAPID, FC Inter, FC Milan, FC Lazio, FC Celtic, FC Barcelona, FC Paok, AZ Alkmaar, Schalke 04, Italian Women National Football Team, FC Roma, FC Valencia, FC Olympiakos, FC Brugge, FC Red Bull Salzburg, FC Sevilla, AS Nancy, FC Benfica, FC Sporting, FC Basel, FC Arsenal, FC Braga, FC Fulham and many others; negotiations, organizing of group accommodation and other services, main contact during the group stay.Work with corporate groups, corporate companies and travel agencies Establish client base of organizations, associations, social and corporate businesses through direct outside and inside sales effort for the purpose of securing business for the hotel Develop and maintain relationships with key clients in order to maximize sales revenue of the hotelEstablish effective relations with convention centres, hotels, airlines companies and other key partners to increase room revenue Approve client contracts, reductions, conditions of workResponsible for all work connected with membership in The Leading Hotel of the World (work with system LEO, with Leading Group Sales, participation in roadshows)Provide ongoing information for forecasting market sales. Analyze competitive information and prepare summary report with recommended action planPlanned, organized and implemented presentations, personal sales blitzes, site inspections and promotional activities Develop Sales and Marketing Plan and budget Planning, coordinating and evaluating advertising/ promotion/ media campaign (possibly, in conjunction with advertising agency).Work with OPERA program Show less

Sales Executive

• Feb 2006 - Nov 2006

Search for new and existing accounts to meet/exceed revenue goals through sales calls, site inspections and written communication.Actively participate in sales presentations, property tours and customer meetings. Searches for new clients by participating at trade shows, negotiations and conferences. Actively manages key accounts by regular sales calls. Work with sport and corporate groups, corporate companies and travel agenciesPreparing all documents (contracts, agreements, applications and etc.) necessary to accomplish the sale process in full compliance with all local & state laws Prepares correspondence to customers, internal booking reports and file maintenance.Check daily registration in order to spot new potential accounts as well as check daily the VIP list and give calls.Works with other departments within the hotel to provide quality service to customerDevelop/maintain knowledge of market trends, competition, customers and new businessDevelop the Sales and Marketing Plan and departmental budget. Show less

Assistant Sales and Marketing Director

• Jan 2005 - Feb 2006

Assist Sales and Marketing Director in developing sales and marketing process/ program for the hotel within budget guidelines. Searches for new clients by participates at trade shows, negotiations and conferences to attract the potential customers.Assist in preparing all documents (contracts, agreements, applications and etc.) necessary to accomplish the sale process in full compliance with all local & state laws Assist in analyzing sales statistics, preparing reports and handling administrative duties, such as filing expense account reports, scheduling appointments, and making travel plans. Assist in preparation of sales presentations that include marketing and hotel data. Help in organizing sales exhibitions and responds to customer requests during exhibitions.Assist in planning, coordinating and evaluating advertising/ promotion/ media campaign (possibly, in conjunction with advertising agency).Assist in monitoring and controlling advertising and promotional expenses. Show less

Business Centre Attendant

• Apr 2004 - Dec 2004

Assist guests with all business centre office equipment word processing and spread sheet soft wearSend and receive facsimiles and telexes for guestsProvide an accurate typing, photo copying, scanning and printing service for guestsProvide internet access and assistance with EmailProvide courier service for guestsProvide a basic translation and typing of documentsProvide Personal computer or lap top access for guestsAttend daily briefings and departmental meeting as required Show less

Teacher of English

• Sep 2002 - Jan 2004