Chief Operating Officer

• Jul 2021 - Present

The solution for your E-commerce returns. The solution for your E-commerce returns.

Director, Imaging and Print Services

• Oct 2012 - Present

Founder and CEO

• Jan 2008 - Present

Founder of this telecommunications firm, providing integrated telephony solutions for Medium and Large corporations. - Responsible for brand management and growth. - Recruited, hired, and mentored all staff. - Spec and build a nationwide VOIP network. - Manage day-to-day operations. - Plan and execute successful growth strategies. In August 2012, successfully negotiated sale of assets and brand to large Multi-Nation VOIP provider. Founder of this telecommunications firm, providing integrated telephony solutions for Medium and Large corporations. - Responsible for brand management and growth. - Recruited, hired, and mentored all staff. - Spec and build a nationwide VOIP network. - Manage day-to-day operations. - Plan and execute successful growth strategies. In August 2012, successfully negotiated sale of assets and brand to large Multi-Nation VOIP provider.

CTO

• Jan 2006 - Dec 2008

Hired to organize the IT operations of this rapidly growing retailer. The existing operation consisted of a number of outsource contracts, with no accountability. Reorganization resulted in significant cost savings, employee morale, efficient operations, and most importantly allowed it to grow to become a top Photography E-tailer. - Reorganized IT Systems and Processes for this large E-Retail electronics store. - Managed implementation of new E-Commerce platform, which when completed resulted in 400% improvement of E-Commerce sales within six months. - Managed implementation of new Automated warehouse software and process, allowing for improved warehouse efficiencies. Increased package capacity by 1000% and reduced turn around time from 2 days to 1 hour.

IT Compliance Officer

• 2004 - 2006

Reporting directly to the Office of the President, responsible for critical IT projects, ensuring corporate continuance in the event of a disaster. - Implemented disaster recovery procedures, to ensure continued Corporate functioning in the event of a disaster. - Implemented Sarbanes Oxley controls for financial information as required by US Regulations. - Implemented redundant Nationwide network and telephone system designed to sustain major outages and disasters. - Implemented nationwide employee emergency notification system, with the ability to notify 250,000+ employees on a moments notice.

Vice President, Technology

• 2000 - 2004

Founder and key player in the development of this subsidiary of Volt. Procurestaff was the first in industry to develop employee capital software and solutions. Company grew from 1 employee and 0 revenues, to 250 employees and $2 Billion in revenues under my leadership and direction. - Developed and coded the first version of this Employee Capital Management application. - Recruited, managed, and mentored 125+ IT workers. - Oversaw day-to-day development of new product features. - Implemented redundant application hosting network, designed to support millions of hits per second, and multiple outages. - Managed sales process to Fortune 100 companies, including Lucent, AT&T, NCR, GE, GM, Aetna, Mass Mutual, Federal Express and others. - Managed product implementation for Fortune 100 companies, including Lucent, AT&T, NCR, GE, GM, Aetna, Mass Mutual, Federal Express and others. - Collaborated with Fortune 100 A-Level executives regarding implementation of solution. - Awarded US Patent for the methodologies implemented.

East Coast Regional Director

• Jan 1999 - Jan 2002

Responsible for East Coast IT Operations for this large Fortune 100 company. - Implemented policies and procedures to manage 1000+ desktops at 100+ offices on the East Coast. - Recruited staff to build an efficient IT Operation, as well as build employee morale for the IT operation, allowing for employees to make a difference, and deliver innovation. - Procedures implemented resulted in $1 million yearly savings, as well as improved work efficiencies. - Managed third-party vendor contracts, and IT procurement budget in excess of $5 million annually. - Managed Y2K compliance project.

Founder, CEO

• 1995 - 1999

Founded and managed this boutique software firm, delivering IT outsourcing and software development for Mid to Large businesses, primarily in the retail, education, and medical field. - Designed and Developed a retail POS application with 100+ implementations. Product was later sold to a competitor that was later purchased by Microsoft and re-branded as Microsoft POS. - Designed and Developed a Medical Practice Management and Patient Health Record management solution, with 300+ implementations. The product later served as a baseline for a cloud based implementation of the same product, with a complete migration to new version. - Designed and Developed a school records and management application with 50+ implementations. Product was released to the open source community.