Experience

Ace Concepts, Inc.
• United States
• Advertising Services
• 1 - 100 Employee
• Distribution Specialist/MIT

  • 2019 - Present


House of Blues Entertainment

• Income Auditor

  • Jan 2017 - Present

  • Assists Finance Manager in daily/monthly GL reconciliation • Supervises cash room staff with daily auditing of all employee check outs • Facilitates band payments and manages all related paperwork including contracts and payments • Manages all aspects of A/P processes • Assists in weekly revenue and labor reports • Assists Finance Manager in daily/monthly GL reconciliation • Supervises cash room staff with daily auditing of all employee check outs • Facilitates band payments and manages all related paperwork including contracts and payments • Manages all aspects of A/P processes • Assists in weekly revenue and labor reports



Eagles Beachwear

• United States
• Retail
• 1 - 100 Employee

• Data Entry/Inventory Management

  • Jan 2017 - Present

  • Attentively inputs data for all incoming items to multiple warehouses, and distributes to applicable stores • Preforms inventory checks for 36 stores across North Carolina and South Carolina, accommodating customers purchases • Point of contact for any discrepancies made through company system • Manages warehouse remotely to secure all information is properly accounted for • Attentively inputs data for all incoming items to multiple warehouses, and distributes to applicable stores • Preforms inventory checks for 36 stores across North Carolina and South Carolina, accommodating customers purchases • Point of contact for any discrepancies made through company system • Manages warehouse remotely to secure all information is properly accounted for



HRS of South Carolina, LLC

• Office Manager

  • Sep 2014 - Jan 2016

  • Proficiently reconciled all accounting discrepancies, resulting in 97% accuracy • Processed and validated 15,000+ A/P and A/R accounts • Slashed A/P costs 40% by negotiating pricing and fees, while ensuring the continuation and enhancements of services, improving company’s financial status by $2 Million+ • Accounted for all HR responsibilities, including but not limited to, employee records, payroll and scheduling • Proficiently reconciled all accounting discrepancies, resulting in 97% accuracy • Processed and validated 15,000+ A/P and A/R accounts • Slashed A/P costs 40% by negotiating pricing and fees, while ensuring the continuation and enhancements of services, improving company’s financial status by $2 Million+ • Accounted for all HR responsibilities, including but not limited to, employee records, payroll and scheduling



Soma Intimates

• Sales Associate

  • Jan 2013 - Mar 2014

  - Performed various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money - Maintained awareness of customers to increase service levels by providing detailed merchandise information - Participated in pricing changes and mark-downs; presented merchandise according to pricing and visual standards and direction - Resolved customer questions/concerns to their satisfaction; kept abreast of guiding principles and POS system changes. - Processed freight ensuring items are properly stored, ticketed and easily located for replenishment for the sales floor, reorganized merchandise as needed to maximize stock space - Reconciled merchandise invoices to items received as applicable; accurately and timely completed store-to-store transfers - Ensured the visual packet materials, props and signage are received and processed by deadline



Jimmy Buffet's Margaritaville

• Food and Beverage Services

• Server

  • Apr 2013 - Aug 2013

  -Accurately input food orders from customers and communicated with kitchen staff, delivering correct orders to costumers -Good knowledge of tables, seats and station numbers along with room capacity and operational hours -Highly experienced in details and history about Jimmy Buffet and sister restaurants, enabling the best customer satisfaction -Accurately input food orders from customers and communicated with kitchen staff, delivering correct orders to costumers -Good knowledge of tables, seats and station numbers along with room capacity and operational hours -Highly experienced in details and history about Jimmy Buffet and sister restaurants, enabling the best customer satisfaction



United States Air Force

• United States
• Defense and Space Manufacturing
• 700 & Above Employee

• Program Manager

  • 2009 - 2012

  -Managed all programs ensuring continued mission capabilities at 14 detachment bases on 6 continents-Monitored over 15 programs for 900+ personnel globally-Flawlessly processed 200+ orders for members to travel for mission requirements-Revised archaic checklists, eliminated excess and revamped process for efficiency that led to decreased customer inquiries and mistakes by 92%-Supervised, trained, and mentored 10 members resulting in 75+ hours of valuable training-Tracked 20 members for additional duties around work center ensuring 100% operation security-Implemented relocation process for bi-annual inspection received an "Excellent" rating for 99% accuracy

• Staff for the Commander

  • 2008 - 2009

  -Processed, validated, and input data updates for 900+ Military and Civilian employees-Coordinated administrative support for 600 members across 18 agencies resulting in a 96% on-time and accuracy rate-Trained and managed new government credit card program assisting in 600+ members in transferring from old program-Revamped medical reports ensuring 100% contact of each member in support of 98% readiness rate for deployments

• Customer Service Representative

  • 2006 - 2008

  -Provided customer service to 4,500 Active Duty, 1,500 Civilians, 1,000 Retirees and 10,000 family members-Amended existing drug policy reducing processing time by 50%-In charge of auditing 500+ inbound personnel records enabling destruction of 2,500 extraneous documents for implementation of new records program-Built and provided training for 70 personnel and assisted sister-base in obtaining proper training-Decreased customer wait time 90% by integrating an on-line paperless system to support customer needs-Assisted deployment manager in developing and revising 4,000+ personnel's deployment records and received an "Excellent" rating by Military Inspector General