Valentina Torrisi

IT Project manager & functional analyst at Retail Reply
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Contact Information
us****@****om
(386) 825-5501
Location
Turin, Piedmont, Italy, IT
Languages
  • Inglese Professional working proficiency
  • Spagnolo Limited working proficiency
  • Italiano Native or bilingual proficiency

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Bio

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Credentials

  • Google Project Management Certificate
    Google
    Jun, 2023
    - Sep, 2024
  • Google Digital Marketing & E-commerce Certificate
    Google
    Mar, 2023
    - Sep, 2024
  • Speexx Spanish CEFR Level B2.2
    Speexx
    Mar, 2023
    - Sep, 2024
  • Professional Scrum Master™ I (PSM I)
    Scrum.org
    Oct, 2022
    - Sep, 2024
  • Fundamentals of Digital Marketing
    Google
    Jul, 2019
    - Sep, 2024
  • IELTS
    British Council

Experience

  • Retail Reply
    • United Kingdom
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • IT Project manager & functional analyst
      • Dec 2020 - Present
  • Skylogic - Eutelsat
    • Telecommunications
    • 1 - 100 Employee
    • Operations Analyst
      • Feb 2020 - Oct 2020

      Skylogic is a subsidiary of Eutelsat, one of the biggest satellite telecommunication companies worldwide. The goal of the project is the development of a discrete event simulation model able to address the sizing and scheduling of the 1st level service desk, following the SLAs and the estimated future growth. . Strategic tool to enable managers to make more accurate decisions and deliver better service. Tools and skills: Excel, ExpertFit, Tableau, Python, Queuing theory. Skylogic is a subsidiary of Eutelsat, one of the biggest satellite telecommunication companies worldwide. The goal of the project is the development of a discrete event simulation model able to address the sizing and scheduling of the 1st level service desk, following the SLAs and the estimated future growth. . Strategic tool to enable managers to make more accurate decisions and deliver better service. Tools and skills: Excel, ExpertFit, Tableau, Python, Queuing theory.

  • Hostess & Promoter
    • Italy
    • Marketing Services
    • 1 - 100 Employee
    • Sales Promoter
      • Jan 2015 - Nov 2018
  • MA.DY Showroom
    • Customer Service Sales Assistant
      • Jan 2017 - Mar 2017

Education

  • Politecnico di Torino
    Master's degree, Industrial Production and Technological Innovation Engineering
    2018 - 2020
  • Universitat Internacional de Catalunya
    Master, Business Management and Production Systems
    2018 - 2019
  • Tampere University of Technology
    Erasmus+
    2018 - 2018
  • Politecnico di Torino
    Bachelor's degree, Management Engineering
    2014 - 2018
  • King's College London
    Summer English School
  • Liceo scientifico Filippo Juvarra
    2009 - 2014

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