USCG Veteran Katie-Leigh Dwinells, BS
Administrative Assistant at Honor Home and Community Supports, LLC- Claim this Profile
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Bio
Credentials
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Six Sigma Master Black Belt Certification
ExpertRating Inc.Aug, 2019- Sep, 2024 -
GHS and OSHA Hazardous Communications Training
360training.comJul, 2019- Sep, 2024 -
ISO 9001:2015 Quality Management System Transition
UdemyJul, 2019- Sep, 2024 -
ISO 9001:2015 Transition Training
UdemyJul, 2019- Sep, 2024 -
Lean Management
ExpertRating Inc.Jul, 2019- Sep, 2024 -
OSHA 10 Hour Construction Industry Outreach Certification
360training.comJul, 2019- Sep, 2024 -
Six Sigma Green Belt Certification
ExpertRating Inc.Jul, 2019- Sep, 2024 -
ISO 9001:2015 Quality Management System Auditor
UdemyJun, 2019- Sep, 2024 -
Forklift Certification
Forklift Certification InstituteJul, 2019- Sep, 2024
Experience
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Honor Home and Community Supports, LLC
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United States
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Individual and Family Services
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1 - 100 Employee
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Administrative Assistant
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Apr 2023 - Present
To be the premier quality provider of home health and community based services in the state. To be the premier quality provider of home health and community based services in the state.
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Pinellas County Government
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United States
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Government Administration
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700 & Above Employee
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Customer Service Technician
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Aug 2020 - Feb 2021
Provide Service To The Great People Of Pinellas County Representing Charles W. Thomas, Pinellas County Tax Collector Provide Service To The Great People Of Pinellas County Representing Charles W. Thomas, Pinellas County Tax Collector
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Zaniboni Lighting
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United States
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Acting Operations Manager
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Apr 2019 - Jul 2019
My duties and daily responsibilities for Zaniboni Lighting cover a vast amount of territory. I regularly collaborate with the heads of each department to obtain crucial operational information and to ensure the overall direction of each area within the company is working in conjunction each other area to fulfill the company’s overarching short-term and long-term goals. This includes direct oversight for manufacturing, marketing, inventory, customer relations, and employee training and retainment. Just a couple key accomplishments: I direct the daily activities of a staff of 19 supervisors and management professionals, ensuring all work cohesively as a smoothly functioning team toward shared outcomes and goals. I played a key role in a project meant to target stagnant, on-site inventory. The results of this project ultimately reduced the amount of on-hand inventory by 41%, freeing up precious capital which was used to streamline production and address other areas of waste. Show less
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Operations Manager / Relocated
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Apr 2018 - Dec 2018
While at SIMOS Insourcing Solutions, I worked with stakeholders, all levels of management professionals, clientele, and department leads to develop strategies, both long-term and short-term objectives, targeting operational efficiency and maximizing profitability. This meant conducting in-depth analysis, breaking down existing operational practices, and considering alternative solutions which may include dramatic for long-established traditions. A of my more impressive achievements: I was integral toward the development and implementation of several programs addressing safe operating procedures which resulted in changes that accounted for an estimated 80% reduction in employee injury incidents. After a deep-dive of operational analytics, I put together a list of recommendations which eliminated a number of operational inefficiencies. I launched a Client Outreach Program targeting customer relations which boosted client satisfaction by 19%. Show less
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Crothall Healthcare
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United States
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Hospitals and Health Care
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1 - 100 Employee
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Assistant Director of Environmental Services / Relocated
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Jul 2015 - Jun 2016
My responsibilities included providing oversight for the daily activities of 96 employees stationed over multiple different facilities and in a multitude of diverse roles. I held full responsibility over the accuracy and effectiveness of employee scheduling and payroll. I also monitored each employee’s job performance, conducted performance reviews, and highlighted areas of improvement where additional training or mentoring would be of benefit. Some notable highlights: I handled several tough contract negotiations, closing on deals which improved areas like Indefinite Delivery and Cost-Reimbursement with vendors. I worked within the established annual operating budget of $30M while taking steps to cut annual expenses and prevent operational overruns. Show less
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Warehouse Manager / Contract Completed Successfully
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Mar 2014 - Jun 2015
This was a temporary position which was contracted. I found this position to be rewarding on many levels. It was my honor to direct all operations for a mid-sized warehouse which housed and distributed 30 thousand products. The rewarding aspect came from the fact that this facility was staffed by 27 legally blind employees. I carefully structured the operations of the warehouse to comply with ISO 9001:2015, OSHA, and DOT guidelines. While contracted in this position: I controlled a $10M annual operational budget and addressed client satisfaction through the stringent insurance that the orders matched the shipments and were delivered in timely fashion. I was the sole negotiator on behalf of the facility regarding vendor contracts and obtained excellent deals regarding fixed pricing and cost-reimbursement. Show less
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Ruan Transportation Management Systems
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United States
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Truck Transportation
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700 & Above Employee
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Transportation Supervisor / Layoff
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Feb 2012 - Dec 2013
I directed the daily activities of 67 professional drivers out of several different facilities and held responsibility over a fleet consisting of 350 pieces of equipment. Along with operating within strict scheduling restrictions, complex maintenance schedules, and unexpected repair requirements, I ensured all operations were in compliance with DOT, FTA, FMCSA, OSHA, State, and Federal regulations. Notable Achievements: After conducting operational analysis, I developed and presented a series of operational changes which would result in annual operational savings of $2.29M. I spearheaded multiple simultaneous and complex projects for 10 stakeholders spanning 30 vendors. Show less
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Education
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2011 - 2014
DeVry University
Bachelors, Business Operations Management
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