TROY RODRIGUES

OPERATION DIRECTOR at The Works Ltd Tanzania
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Location
Kenya, KE

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Denise Rodrigues

It is a great pleasure to write this recommendation. I have known Troy for over 6 years while he works with me at The Works Ltd. Troy has and continues to adapt quickly to work environments and stand out among his colleagues, both in the office and on the field. With his excellent management skills he has been an integral part of the company’s growth; He is committed to his work and would deliver positively even before the deadline. Working under pressure is an attribute most common with Tory, doesn't matter what you throw at him. When things need to be done at the eleventh hour, Troy is just the perfect fit for the job. He is a honest, hardworking and practicable person that relates theories to real life situation. Troy is a professional at what he does, with the absolute objective of recording success. I have no reservations in recommending him for any position in any organization, as Troy would be a breakthrough for any organization.

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Experience

    • Tanzania
    • Events Services
    • 1 - 100 Employee
    • OPERATION DIRECTOR
      • Apr 2012 - Present

      HANDLING OF MAINTENANCE FOR THE OFFICE AS WELL AS COMPANY VEHICLES AND TRUCKS. HANDLING SUCURITY OF THE OFFICE. HANDLING SITE SET UP FOR CLIENTS. OVERSEEING THE WORKSHOP. HANDLING PRODUCTION FROM WORKSHOP TO SITE. HANDLING AND SUPERVISING ON SITE SETUP OF EVENTS AND FABRICATION PROJECTS. WORKSHOP PURCHASING. MANAGING AND COORDINATION ALL FILM PROCESSES AND LOGISTICS. MANAGING AND COORDINATING LOGISTIC'S FOR BRAND AMBASSADOR PROJECT. Working with department heads and senior management to get the best performance from Projects. Reviewing and approving equipment needs. Planning and organizing production schedules. Assessing project and sourcing requirements. Overseeing production processes. Improve the business processes for each department through analysis and collaboration. Get involved in long-term business planning at the managerial and executive level. Collaborate with department management to develop financial plans. Analyse the performance of support functions for departments such as human resources and make recommendations for improvement. Work with project managers to develop budgets for special programs. Act as responsible individual for the approval of significant corporate expense checks. Assists company officers and senior staff members in the development and formulation of long and short-range planning, policies, programs and objectives. Develops the manufacturing plan and establishes procedures for maintaining high standards of manufacturing operations to ensure that products conform to established customer and company quality standards. Hires, trains, develop and evaluate staff. Takes corrective action as necessary on a timely basis and in accordance with company policy. Ensures compliance with current federal, state and local regulations. Consults with Human Resources Department as appropriate. Identifies, recommends and implements changes to improve productivity and reduce cost. Show less

    • OPERATION MANAGER
      • Oct 2009 - Apr 2012

      • OVERSEEING THE TRANSPORTAION FROM PORT AND BACK FOR THE UN CONTAINER • TRACKING OF UN CONTAINER DRY AND REEFERS. • HANDLING OF MAINTENANCE FOR THE COMPANY VEHICLES AND TRUCKS • WORKING HAND IN HAND WITH THE UN ON THE DAMAGE REPORT ON UN CONTAINER. • REPAIR OF AGILITY REEFERS • HANDLING SUCURITY OF THE OFFICE AND CCTV. • FOLLOWING UP PAYMENTS AND L.P.O'S TO OUR SUPPLIES. • Improve the operational systems, processes and policies in support of organizations mission -- specifically, support better management reporting, information flow and management, business process and organizational planning. • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping • Analyze process workflow, employee and space requirements and equipment layout; implement changes • Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations • Meet or exceed operations labor budget expectations • Manage staff levels, wages, hours, contract labor to revenues • Run a safe, injury/accident free workplace • Responsible for all aspects of vehicle and heavy equipment rentals • Manage relationships with key operations vendors • Review and approve all operational invoices and ensure they are submitted for payment • Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints Show less

    • Store Manager
      • Oct 2004 - Oct 2009

      My role during this time was Complete store operational requirements by scheduling and assigning employees; following up on work results. Maintain store staff by recruiting, selecting, orienting and training employees. Maintain store staff job results by coaching, counselling and disciplining employees; planning, monitoring and appraising job results. Prepare annual budget; schedule expenditures; analyze variances; initiate corrective actions. Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Ensure availability of merchandise and services by approving contracts; maintaining inventories. Formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorising clearance sales; studying trends. Market merchandise by studying advertising, sales promotion and display plans; Secure merchandise by implementing security systems and measures. Maintain the stability and reputation of the store by complying with legal requirements. Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures. Contribute to team effort by accomplishing related results as needed. Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers. Develop a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue. Provide training to improve the knowledge base of the staff and utilize cross-training methods to maintain productivity when employees are absent. Work with vendors and manufacturers to bring in effective marketing displays for the sales floor and store windows. Manage all controllable costs to keep operations profitable. Manage stock levels and make key decisions about stock control. Show less

    • Retail Office Equipment
    • 1 - 100 Employee
    • Transport Manager
      • Jul 2002 - Sep 2004

      • PLANNING AND SUPERVISING THE SHIPMENT FROM PRODUCTION TO END USER • SCHEDULING DAILY AND WEEKLY ROUTES • TRACKING ORDERS USING FUNCTIONAL SYSTEMS • COORDINATING WITH WAREHOUSE TO ENSURE PROPER STORAGE AND DISTRIBUTION OF PRODUCTS • MONITOR AND REPORT ON TRANSPORT COST • REPORT MAINTANCE AND REPAIR NEEDS FOR TRANSPORTATION VEHICLES AND EQUIPMENT • CONDUCT REGULAR SAFTY AUDITS ON EQUIPMENT • KEEP ORGANISED RECORDS OF VEHICLES, SCHEDULES AND COMPLETE ORDERS • BANKINGS • PURCHASING • STOCK CONTROL • ORDERING STOCK • ISSUING LPO’S • INCHARGE OF CHECKING DELIVERIES • HANDLING OF CUSTOMER DEPOSITS • OVERSEEING THE COUNTER • ASSISTING THE CASHIER • OPENING & CLOSING OF BUSSINESS PREMISES • INCHARGE OF QUOTATION • ASSIST WITH QUOTES, PROJECT MANAGEMENT, MATERIAL PURCHASE AND QUALITY CHECKS • WORKING WITH DIRECTOR – OPERATIONS TO RESPOND TO CLIENTS REQUEST FOR UPDATES ON THE STATUS OF THEIR JOBS AND KEEP THE COMMUNICATION CHANNEL OPEN TO ENSURE INFORMATION IS ACCURATE. Show less

    • Account Clerk
      • Nov 2000 - Jul 2002

      • HANDLING PETTY CASH • BANKING • SUPERVISING ON PAYMENTS OF CASUAL EMPLOYEES • PROVIDING ACCOUNTING AND CLERICAL ASISTANCE TO THE ACCOUNTING DEPARTMENT • INFORM MANAGEMENT AND COMPILE REPORTS/SUMMERIES ON ACTIVITY ACREAS • HANDLING PETTY CASH • BANKING • SUPERVISING ON PAYMENTS OF CASUAL EMPLOYEES • PROVIDING ACCOUNTING AND CLERICAL ASISTANCE TO THE ACCOUNTING DEPARTMENT • INFORM MANAGEMENT AND COMPILE REPORTS/SUMMERIES ON ACTIVITY ACREAS

    • IMMEDIATE SUPERVISOR:
      • Jan 2000 - Oct 2000

      • LIASED WITH VARIOUS ESTABLISHMENT CONCERNING SPARES • DEBT COLLECTION • PUBLIC RELATION BETWEEN SUPPLIER AND CUCTOMERS • PREPARING REPORTS • MANAGING STOCKS • CORDINATATING DELIVERIES • SETTING GOALS FOR PERFORMANCE AND DEADLINES IN WAYS THAT COMPLY WITH COMPANY’S PLAN AND VISION. • ORGANISING WORK FLOW AND ENSURE THAT EMPLOYEE UNDERSTAND THEIR DUTIES OR DELEGATED TASKS. • MONITORING EMPLOYEE PRODUCTIVITY AND PRODIVING CONSTRUCTIVE FEEDBACK AND COACHING. • RECEIVING COMPLIANTS AND RESOLVING PROBLEMS Show less

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